目录 Preface Part 1: Introduction Chapter 1 Introduction to Electronic Commerce The Evolution of Electronic Commerce Electronic Commerce and Electronic Business Categories of Electronic Commerce Business Processes Relative Size of Electronic Commerce Elements The Development and Growth of Electronic Commerce Early Electronic Commerce The First Wave of Electronic Commerce,1995-2003 The Second Wave of Electronic Commerce,2004-2009 The Third Wave of Electronic Commerce,2010-Present The“Boom and Bust”Myth Business Models,Revenue Models,and Business Processes Focus on Specific Business Processes Role of Merchandising Product/Process Suitability to Electronic Commerce Electronic Gommerce:Opportunities,Cautions,and Concerns Opportunities for Electronic Commerce Electronic Commerce:Current Barriers Economic Forces and Electronic Commerce Transaction Costs Markets and Hierarchies Using Electronic Commerce to Reduce Transaction Costs Network Economic Structures Network Effects Identifying Electronic Commerce Opportunities Strategic Business Unit Value Chains Industry Value Chains SWOT Analysis:Evaluating Business Unit Opportunities International Nature of Electronic Commerce Trust Issues on the Web Language Issues Cultural Issues Infrastructure Issues Summary Key Terms Review Questions Exercises Cases For Further Study and Research Chapter 2 Technology Infrastructure:The Intermet and the World Wide web The Internet and the World Wide Web Origins of the Internet New Uses for the Internet Commercial Use of the Internet Growth of the Internet The Internet of Things Packet-Switched Networks Routing Packets Public and Private Networks Virtual Private Networks (VPNs) Intranets and Extranets Internet Protocols TCP/IP IP Addressing Electronic Mail Protocols Web. Page Request and Delivery Protocols Emergence of the World Wide Web The Development of Hypertext Graphical Interfaces for Hypertext The World Wide Web The Deep Web Domain Names Markup Languages and the Web Hypertext Markup Language Extensible Markup Language (XML) Internet Connection Options Connectivity Overview Voice-Grade Telephone Connections Broadband Services Leased-Line Connections Wireless Connections Part 2: Business strategies for Electronic Commerce Part 3: Technologies for Electronic Commerce Part 4: Integration
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