目录 Part I General Knowledge 1 What Is Business English? 1.1 Definition of Business English 1.2 Business English and BEC 1.3 Importance of Business English 2 International Trade 2.1 What Is International Trade? 2.2 International Trade and International Business 3 E-Commerce 3.1 Definition 3.2 E-Commerce and E-Business 3.3 Classifications 3.4 E-Commerce Application Part II Establishing Business Relations 4 Business E-mail Writing 4.1 Introduction 4.2 Constituent Parts 4.3 Business E-mail Styles 4.4 Writing Principles 5 Means to Establish Business Relations 5.1 Introduction 5.2 B2B Websites 5.3 Trade Fairs 5.4 China's Embassy 5.5 Business Connections 5.6 Advertisements in Media Part III Process of International Trade 6 Inquiry 6.1 Introduction 6.2 Specimen Inquiries 6.3 Strategies for Reply 6.4 Phishing Inquiries 6.5 How to Identify Phishing Inquiries 7 Offer 7.1 Introduction 7.2 Price Terms 7.3 Price-list and Catalog 7.4 Samples 7.5 FCO and Firm Offer 7.6 Strategies for Offer 8 Counter-Offer 8.1 Introduction 8.2 What Is a Counter-Offer? 8.3 How to Handle a Counter-Offer 9 Order Confirmation 9.1 Introduction 9.2 Proforma Invoice 9.3 Purchase Order 10 Business Contract 10.1 Introduction 10.2 Contract Set-up 10.3 Contract Language 10.4 Sign and Counter-Sign 10.5 Specimen Contracts 11 Payment 11.1 Introduction 11.2 Payment Terms 11.3 Means of Payment 11.4 Performance Bond 12 Commodity Inspection 12.1 Introduction 12.2 The Role of Inspection 12.3 Inspection Agency 12.4 Time and Place for Inspection 12.5 Inspection Certificates 13 Shipping 13.1 Introduction 13.2 International Express 13.3 Air Shipping 13.4 Ocean Shipping 13.5 Railway Shipping 13.6 Land Shipping 13.7 Freight Charge 13.8 Shipping Marks 14 Insurance 14.1 Introduction 14.2 Insurance Charge Calculation 14.3 Insurance Coverage 15 Claim 15.1 Introduction 15.2 What Is a Claim? 15.3 Structure of a Claim 15.4 Principles of Lodging a Claim Part IV Practical Business Writings 16 Business Memo 16.1 Introduction 16.2 What Is a Memo? 16.3 Structure of a Bussiness Memo 17 Business Notice 17.1 Introduction 17.2 How to Write a Notice 18 Business Report Appendices Appendix 1 Customary Expressions for Job Titles Appendix 2 Words and Expressions Used for Packing Appendix 3 Uniform Customs & Practice for Documentary Credits Appendix 4 Abbreviations in Business English Bibliography
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