目录 Chapter 1 Introduction to Electronic Commerce Part 1 Lead-in Part 2 Intensive Reading Text A China’s Other E-commerce Giant Follows Its Own Path Text B Major Types of E-commerce Part 3 Situational Dialogue Dialogue 1 Running an Online Business Dialogue 2 What Kind of E-commerce Suits Our Business Part 4 Extensive Reading Part 5 Self-assessment Exercises: Thinking and Practice Chapter 2 E-marketing Part 1 Lead-in Part 2 Intensive Reading Text A How to Make Your E-mail Marketing Simple,Clear and Awesome Text B What’s SEO Part 3 Situational Dialogue Dialogue 1 Common Types of E-marketing Dialogue 2 Social Media Networks in China Part 4 Extensive Reading Part 5 Self-assessment Exercises: Thinking and Practice Chapter 3 Electronic Payment Part 1 Lead-in Part 2 Intensive Reading Text A How to Use PayPal on the Google Play Store Text B How to Use Apple Pay Part 3 Situational Dialogue Dialogue 1 Different Types of E-payment Dialogue 2 How Electronic Payment Works Part 4 Extensive Reading Part 5 Self-assessment Exercises: Thinking and Practice Chapter 4 Logistics Management Part 1 Lead-in Part 2 Intensive Reading Text A Amazon and Its Own Delivery Text B Using Logistics Technology to Start a Business Part 3 Situational Dialogue Dialogue 1 Send a Figure Through Express Mail Dialogue 2 Tracking the Mail Part 4 Extensive Reading Part 5 Self-assessment Exercises:Thinking and Practice Chapter 5 Customer Relationship Management Part 1 Lead-in Part 2 Intensive Reading Text A What is Social CRM Text B How to Serve Your Social CRM in a Better Way Part 3 Situational Dialogue Dialogue 1 Introduce the CRM into the Company’s Management System Dialogue 2 How Could I Improve the Application of CRM in Sales Part 4 Extensive Reading Part 5 Self-assessment Exercises:Thinking and Practice Chapter 6 Cyber-attack and Internet Fraud Part 1 Lead-in Part 2 Intensive Reading Text A How to Prevent Cyber-attack Text B Be Cautious When Shopping Online Part 3 Situational Dialogue Dialogue 1 Internet Fraud Dialogue 2 Hacked E-mail Account Part 4 Extensive Reading Part 5 Self-assessment Exercises: Thinking and Practice Chapter 7 Cross-border E-commerce Part 1 Lead-in Part 2 Intensive Reading Text A How to Develop Overseas Customers Online Text B How Not to Be a Spammer Part 3 Situational Dialogue Dialogue 1 Develop Foreign Customer by Face Book Dialogue 2 E-mail Direct Marketing in Foreign Trade Part 4 Extensive Reading Part 5 Self-assessment Exercises: Thinking and Practice Chapter 8 New Trends in E-commerce Part 1 Lead-in Part 2 Intensive Reading Text A The Era of“Internet+”in China Text B The Era of WeChat Business Part 3 Situational Dialogue Dialogue 1 Shopping with Smart Phone Dialogue 2 Cash Burning on E-commerce Part 4 Extensive Reading Part 5 Self-assessment Exercises: Thinking and Practice 附录1 阅读篇章译文 附录2 课后练习参考答案 附录3 2010-2014年全国自考《电子商务英语》试卷及答案
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