跨文化商务沟通(附光盘)/剑桥商务英语沟通技能
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广东广州
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作者编者:(英)鲍勃·迪格南
出版社商务印书馆
ISBN9787100159753
出版时间2019-03
装帧其他
开本其他
定价55元
货号1201833771
上书时间2024-05-27
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目录
Preparing to communicate across cultures
1 Developing intercultu ral skills
A Desc ribing corporate cultu res
B Developing flexible thinking to deal with diffe rent inte rcultural situations
2 Managing fi rst meetings
A Strategies for managing fi rst meetings
B Building relationships
3 Communicating effectively
A Communicating clearly-good and bad news
B Managing conversation styles
4 Managing international meetings
A Decision making
B Dealing with diffe rent and difficult styles of communication
5 Becoming a better listener
A Clarifying meaning
B Listening effectively
6 Presenting across cultu res
A Customising your message for diffe rent audiences
B Managing questions effectively
7 Writing emails
A Communicating clearly in emails
B Communicating sensitive messages effectively
8 Negotiating ac ross cultures
A Setting clear objectives for a negotiation
B Influencing strategies for negotiations
9 Managing conflict
A Understanding and avoiding conflict
B Dealing with conflict
10 Working in an international team
A Introducing yourself to your team
B Giving and responding to team feedback
11 Managing diversity and c reativity
A Getting{he besl out of an international team
B Problem—solving techniques
12 Profiling you r intercultu ral competence
Self-profiling of inte rcultural competence and development of a pe rsona
action nlan
Huaio scrlpts
Key and commentary
Communication tasks
Further reading
Acknowledaements
内容摘要
《剑桥商务英语沟通技能：跨文化商务沟通》这本书内容覆盖了写作、口头交流，以及学习者为与同事相处和商业伙伴合作需要做哪些准备。本书以不同文化为背景，详述了不同文化下的沟通技能。书后附有练习答案和录音脚本，且随书附有配套音频和视频。
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