目录 Contents Part 1 An Overview of Business Writing1 Chapter 1 Definition and Function of Business Writing2 Chapter 2 Fundamentals of Effective Business Writing6 Part 2 Major Business Writing11 Chapter 3 Business Email13 Chapter 4 Business Memo32 Chapter 5 Business Report42 Chapter 6 Business Proposal63 Chapter 7 Business Letter81 Part 3 Routine Business Transaction Letter99 Chapter 8 Inquiries and Replies100 Chapter 9 Price Discussion116 Chapter 10 Order and Replies134 Chapter 11 Payment153 Chapter 12 Packing171 Chapter 13 Shipping189 Chapter 14 Insurance207 Chapter 15 Complaints and Settlement224 Chapter 16 Business Partnership243 Part 4 Simulation Training in Business Writing270 Chapter 17 Business Correspondence271 Chapter 18 Business Memo Writing316 Chapter 19 Business Report Writing317 Chapter 20 Business Proposal Writing320
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