目录 ABOUT THE AUTHORS PREFACE ACKNOWLEDGMENTS PART ONE The Essentials of Communication 1 Communication:The Starting Line 2 Communicating in a Multicultural Society and Wodd 3 Communication and the Self-Concept: Who Are You? 4 Communication and Perception: I Am More Than a Camera 5 Language and Meaning: Helping Minds Meet 6 Nonverbal Communication: Silent Language Speaks 7 Listening, Feedback, and Critical Thinking PART TWO Interpersonal Communication 8 Understanding Relationships 9 Person to Person: Relationships in Context PART THREE Communicating in the Small Group 10 Groups and Teams: Strategies for Decision Making and Problem Solving 244 11 Leading Others and Resolving Conflict PART FOUR Communicating to the Public 12 The Speaker and the Audience: The Occasion and the Subject 13 Developing Your Speech: Supporting Your Ideas 14 Designing Your Speech: Organizing Your Ideas 15 Delivering Your Speech: Presenting Your Ideas 16 Informative Speaking 17 Persuasive Speaking APPENDIX: Person to Person: Interviewing ONLINE UNIT Mass Communication and Media Literacy This section is found on the book's Online beaming Center ANSWER KEY GLOSSARY NOTES CREDITS INDEX
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