目录 Chapter One Business Relations Section I Learning Objectives Section 1I Background Information SectiOn Ⅲ Model Conversations Section lV Data Bank Section V Exercises Section Vl Suggested Reading Chapter Two Business Etiquettes Section I Learning Objectives Section II Background Information Section Ⅲ Model Conversations Section IV Data Bank Section V Exercises Section Vl Suggested Reading Chapter Three Enquiries,Offers&Counter-offers Section I Learning Objectives Section 1I Background Information Section Ⅲ Model Conversations Section IV Data Bank Section V Exercises Section Vl Suggested Reading Chapter Four Product Section I Learning Objectives Section II Background Information Section 11I Model Conversations Section IV Data Bank Section V Exercises Section Vl Suggested Reading Chapter Five Price and Discount Section I Learning Objectives Section lI Background Information Section Ⅲ Model Conversations Section 1V Data Bank Section V Exercises Section Ⅵ Suggested Reading Chapter Six Payment Terms Section I Learning Objectives Section II Background Information Section Ⅲ Model Conversations Section IV Data Bank Section V Exercises Section VI Suggested Reading Chapter Seven Packing/Packaging Section I Learning Objectives Section II Background Information Section ill Model Conversations Section IV Data Bank Section V Exercises Section Vl Suggested Reading Chapter Eight Insurance Section I Learning Objectives Section lI Background Information Section Ⅲ Model Conversations Section IV Data Bank Section V Exercises Section Vl Suggested Reading Chapter Nine Shipment Section I Learning Objectives Section II Background Information Section Ⅲ Model Conversations Section 1V Data Bank Section V Exercises Section Ⅵ Suggested Reading Chapter Ten Contract Section I Learning Objectives Section II Background Information Section Ⅲ Model Conversations Section IV Data Bank Section V Exercises Section Vl Suggested Reading Chapter Eleven Agency and Commission‘ Section I Learning Objectives Section lI Background Information‘ SectionⅢ Model Conversations Section IV Data Bank Section V Exercises Section VI Suggested Reading Chapter Twelve Complaints&Claims Section I Learning Objectives SectionⅡ Background Information Section Ⅲ Model Conversations Section IV Data Bank Section V Exercises Section VI Suggested Reading
以下为对购买帮助不大的评价