目录 Unit 1 Business Negotiation Thinking,Psychology and Language Arts商务谈判思维、心理与语言艺术 Task 1 Business Negotiation Thinking商务谈判思维 Task 2 Business Negotiation Psychology商务谈判心理 Task 3 Language Arts in Business Negotiations商务谈判语言艺术 Unit 2 Types of Business Negotiations商务谈判的类型 Task 1 Domestic Business Negotiations国内商务谈判 Task 2 International Business Negotiations靠前商务谈判 Task 3 Negotiations for Merchandise Trade商品贸易谈判 Task4 Negotiations for Non-merchandise Trade非商品贸易谈判 Task 5 Multi-Party and Multi-Phased Negotiations多方多阶段谈判 Unit 3 Preparation and Organization for Business Negotiations商务谈判准备与组织 Task 1 An Introduction to International Business Negotiations认识靠前商务谈判 Task 2 Determinatiorf of Negotiating Goals谈判目标的确定 Task 3 Information Gathering in Business Negotiation商务谈判信息收集 Task 4 Avoidance of Negotiation Risks谈判风险规避 Task 5 Making a Negotiation Plan谈判方案的拟定 Task 6 Choices of Negotiation Styles谈判方式的选择 Unit 4 Business Negotiation Communication 商务谈判沟通 Task 1 Factors and Types of Business Negotiation Communication商务谈判沟通的要素和分类 Task 2 Language in Business Negotiation Communication商务谈判沟通的语言 Task 3 Language Skills in Business Negotiation Communication商务谈判沟通的语言技巧 Task 4 Non-verbal Language in Business Negotiation Communication商务谈判沟通的行为语言 Unit 5 Strategies and Tactics for Business Negotiations商务谈判策略与技巧 Task 1 Strategic Considerations策略思考 Task 2 Five Common Negotiation Strategies五项基本谈判策略 Task 3 Tactics for Each Negotiation Strategy谈判策略的技巧 Unit 6 Initiating Business Negotiations商务谈判开局 Task 1 Creating a Good Atmosphere of Negotiations营造良好的谈判氛围 Task 2 Strategies in Initiating Negotiations谈判开局策略 Task 3 Opening Statements开局陈述 Unit 7 Business Negotiation Consultation商务谈判磋商 Task l Strategies of Offer报价策略 Task2 Strategies of Bargaining议价策略 Task 3 Making Concessions让步 Unit 8 Deadlock Settlement in Business Negotiations商务谈判僵局处理 Task 1 The Causes Leading to Deadlocks僵局产生的原因 Task 2 Strategies of Breaking a Deadlock突破僵局的策略 Task 3 Making a Deadlock僵局的制造 Unit 9 Business Contracts商务合同 Task 1 Strategies to Bringing to Sign a Contract合同签订促成策略 Task 2 Format and Content ofa Business Contract商务合同格式与内容 Task 3 Strategies for Signing a Business Contract签订商务合同的技巧 Unit 10 Business Negotiations on Settling Disputes商务谈判纠纷处理 Task 1 The Identification of Business Disputes事故认定 Task 2 Liability Ascription责任归属 Task 3 Claim and Settlement索赔与理赔 Task 4 Mediation and Arbitration调解与仲裁 Unit 11 Business Negotiation Etiquette商务谈判礼仪 Task 1 General Requirements of Business Negotiation Etiquette商务谈判礼仪的一般要求 Task 2 Telephone Communication Etiquette电话沟通礼仪 Task 3 Meeting Etiquette会面礼仪 Task 4 Business Welcoming and Seeing-off Etiquette商务迎送礼仪 Task 5 Business Seating Etiquette座次安排商务礼仪 Unit 12 Cultures and Taboos in Business Negotiations商务谈判中的文化与禁忌 Task 1 The Influence of Cultural Differences on Business Negotiation文化差异对商务谈判的影响 Task 2 The Strategies of Dealing with Cultural Differences in Business NegotiatiOn商务谈判中应对文化差异的策略 Task 3 Taboos of Different Negotiating Rivals不同谈判对手的禁忌 Task 4 Cultural Differences and Negotiating Styles文化差异与谈判风格 References
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