民航客舱服务实用英语
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作者黄华 主编
出版社天津大学出版社
ISBN9787561837726
出版时间2010-11
装帧平装
开本其他
定价30元
货号1201270465
上书时间2024-06-14
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目录
Unit 1 Preflight Briefing
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Unit 2 Preflight Check
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Unit 3 Boarding & Greetings
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Unit 4 Before Take-off Ⅰ
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Unit 5 Before Take-off Ⅱ
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Unit 6 Before Take-off Ⅲ
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Unit 7 Passenger Comfort
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Unit 8 Beverage Service
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Unit 9 Meal Service I
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Unit 10 Meal Service Ⅱ
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Unit 11 Entertainment Service
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Unit 12 Duty-free Sales
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Unit 13 First Aid
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Unit 14 Safety & Emergency I
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Unit 15 Safety & Emergency H
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Unit 16 Delay
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Unit 17 Diversion & Transfer
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Unit 18 Turbulence
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Unit 19 Enquiries Ⅰ
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Unit 20 Enquiries Ⅱ
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Unit 21 Ere-landing Check
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Unit 22 After Landing
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Appendix
References
内容摘要
本书根据空中乘务工作的基本流程，分成22个单元(学习情景)，各个单元紧密衔接，图文并茂且内容翔实，基本涵盖了乘务员客舱服务的所有流程。其中包括航前准备、乘客登机、起飞前、乘客舒适、客舱餐饮服务、客舱娱乐服务、免税品售卖、客舱应急程序、乘客答疑、降落前及降落后等主要环节。本书供有兴趣的读者阅读。
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