目录 Unit 1 Essentials of Business Letter Writing Unit 2 Establishing Business Relations Unit 3 Enquiries and Replies Unit 4 Quotation and Offer Unit 5 Conclusion of Business Unit 6 Order Unit 7 Letter of Credit Unit 8 Other Payment Methods Unit 9 Packing Unit 10 Shipment Unit 11 Insurance Unit 12 Claim and Settlement Unit 13 Agency Unit 14 Sales Promotion 附录 参考文献
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