目录 What's the Business For?Company OrganizationEstablishing Business RelationsBusiness CommunicationTask 1Customer ServiceHow to Win over CustomersHuman ResourcesCorporate CultureTask 2 MarketingProduct and PriceBusiness ReportInternational TradeTask 3Technology and ChangeBankingElectronic BusinessWinning StrategiesTask 4Appendix Glossary 作者介绍
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