Crisis Communication in Canada is the first Canadian content textbook on this important topic. Private companies that respond poorly to a crisis may go bankrupt, wiping out investments and jobs. Charities that respond poorly to a crisis may lose donations, ending support for the most vulnerable. Professional athletes, religious leaders, CEOs, and politicians who respond poorly to a crisis may lose their long-standing careers and the respect of their colleagues, supporters, fans, and customers. This book offers practical help for organizations and professionals to deal effectively with crises. Crisis communication and damage control lessons have typically been the purview of public relations professionals who have learned from experience. However, since the 1990s there has been a growing body of scholarly research on the topic. Scholars study real-life cases or run experiments, testing common PR wisdom. Crisis Communication in Canada offers a unique scholarly and professional contribution, synthesizing recent research and providing a context for practical advice. Written in a clear and concise style directed at beginners, but rooted in research, this book will offer instructors and students a unique resource.
以下为对购买帮助不大的评价