现货The Basics of Performance Measurement[9781138464179]

1739 九五品

库存2件

上海宝山

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作者Harbour, Jerry L

出版社Productivity Press

ISBN9781138464179

出版时间2017-08

装帧精装

纸张其他

页数104页

正文语种英语

上书时间2023-06-06

已实名已认证进店收藏店铺

商品描述: You can't understand, manage, or improve what you don't measure While every smart executive now knows the truth of those words, perhaps more so than anyone, it was Jerry Harbour who turned that adage into a science. Originally published in 1997, The Basics of Performance Measurement helped pioneer the science of performance measurement and continues to serve as an industry standard. Yet, despite the book's continued relevancy, Harbour is once again stepping ahead of the curve to fully update his little yellow book. In addition to adding the wisdom of lessons learned over the past decade, he adds two new chapters to this second edition. One of these chapters discusses units of measurement. The other introduces ways to better interpret what has been measured and then translate those measurement-related interpretations into actionable knowledge. Harbour provides a six-step method for developing a performance measurement system. He shows how to design performance measurement fam

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