FORMS AND WRITING PRINCIPLES OF BUSINESS EMAILS AND LEITERS PART ONE PROMOTING BUSINESS Task 1 Establishing Trade Relations Lesson 1 A Trading Company Introduction Lesson 2 Sellers Asking to Establish Trade Relations (1) Lesson 3 Sellers Asking to Establish Trade Relations (2) Lesson 4 Buyers Asking to Establish Trade Relations
PART TWO NEGOTIATING A CONTRACT Task 2 Making Inquiries and Offers Lesson 5 A General Inquiry Lesson 6 A Specific Inquiry Lesson 7 An Offer (A Reply to Lesson 5) Lesson 8 An Offer (A Reply to Lesson 6) Lesson 9 A Voluntary Offer Lesson 10 Offering Substitute Task 3 Making Counter-offers Lesson 11 A Counter-offer (1) Lesson 12 A Counter-offer (2) Lesson 13 A Counter-offer (3) Lesson 14 A Counter-offer (4) Task 4 Discussing Mode of Shipment Lesson 15 Inquiring About Time of Shipment Lesson 16 About Mode of Shipment Task 5 Discussing Mode of Packing Lesson 17 Packing Requirements Lesson 18 Packing Arrangements Lesson 19 Packing and Shipping Marks Task 6 Discussing Terms of Payment Lesson 20 Inquiring About Terms of Payment Lesson 21 Request for Easier Terms of Payment (1) Lesson 22 Request for Easier Terms of Payment (2) Task 7 Discussing Terms of Insurance Lesson 23 About Insurance Lesson 24 Asking for Additional Coverage Task 8 Concluding a Transaction Lesson 25 Sending a First Order Lesson 26 Confirming an Order Lesson 27 Sending a Proforma Invoice Lesson 28 Counter-signature Lesson 29 A Specimen of Sales Contract
PART THREE EXECUTING A CONTRACT Task 9 Handling Payment Issues Lesson 30 Urging Establishment of L/C Lesson 31 Advising Establishment of L/C Lesson 32 A Sample L/C Lesson 33 Asking for Amendment to L/C Lesson 34 Urging Balance Payment Task 10 Handling Shipment Issues Lesson 35 Urging Shipment Lesson 36 Shipping Advice Lesson 37 Inquiring About Shipment PART FOUR SETTLING TRADE DISPUTES Task 11 Making Claims and Adjustment Lesson 38 Claim for Inferior Quality Lesson 39 Claim on Damaged Goods Lesson 40 Complaint About Delay in Delivery
COMPREHENSIVE WRITING TASKS Appendix 1 Letters of Congratulations and Thanks Appendix 2 Invitations Appendix 3 Most-used Currencies in the World Appendix 4 Common Measurement Units Appendix 5 Common Acronyms and Abbreviations in Business Correspondence REFERENCES
以下为对购买帮助不大的评价