目录 Chapter One Front Office Ⅰ Room Reservation Ⅱ Receiving Guests Ⅲ Checking in Ⅳ Requiring Information Ⅴ Changing Foreign Currencv Ⅵ Settling Accounts
Chapter Two Housekeeping Department Ⅰ Taking a Guest to the Room Ⅱ Introducing the Room Service Ⅲ Housekeeping Management Ⅳ Call Transfers Ⅴ Laundry Service Ⅵ Maintenance Service
Chapter Three Food and Beverage Department Ⅰ Being Seated Ⅱ Taking Orders Ⅲ Serving the Order Ⅳ Chinese Food Ⅴ Western Food Ⅵ The Bar
Chapter Four Fitness Center ⅠExercising with Equipment ⅡDancing Ⅲ Seeing Movies Ⅳ The Night Club Ⅴ Beauty and Hair Salon Ⅵ Health Care
Chapter Five Shopping Center Ⅰ Food and Beverage Ⅱ Clothes Ⅱ Jewelry and Art Work Ⅳ Chinese Painting and Calligraphy Ⅴ Silk Fabric Ⅵ Medicine and Health Products
Chapter Six Other Services in a Hotel I Booking Train Tickets and Plane Tickets Ⅱ Posting Packages and Expenses Ⅲ Secretarial,Interpreting and Convention Service Ⅳ Spe Services Ⅴ Taxi Arrangement Ⅵ Complaint Service
内容摘要
《酒店服务业英语口语》内容简介:我们生活的时代,是信息化的时代,信息流是这个时代很有价值的东西,它几乎覆盖了世界的每一个角落。在这样一个时代,语言显得更加重要,尤其是在当今这个经济高速发展的时期,中国与世界各国之间的联系越来越密切,英语作为很重要的语言交流工具,也越来越受到人们的重视。 然而,你是否经历过这样的场景:见到外国人就想急切地与对方交流以提高口语水平,于是这些标准经典的对白脱口而出:“Hi,Nice to meet。you.How are you?”“I’m fine.Thank you,and you?”接下来挖空心思想和老外聊一聊其他的问题,可就是找不到恰当的英文来表达,心急如焚,只能让这绝好锻炼口语的机会在焦虑急躁中溜走。 出现以上现象的主要原因是我们平时只会读课本,而想要“脱口而出”并不是那么容易。有些人花费了很多时间,盲目地背了大量的单词,但大部分单词平时用不上,还有许多单词用不对场合,听起来“不地道”,因此我们优选是根据场景在记句型的同时记下实用的单词。为了帮助广大英语爱好者找到更好更适合自己的学习方式,提高英语口语水平,我们编写了这套“英语口语高频话题系列”丛书。
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