目录 PART ONE INTRODUCTION PART TWO WRITINGS AT THE WORK PLACE Unit 1 Inquiry Letters Unit 2 Complaint and Adjustment Letters Unit 3 Meeting Notices Unit 4 Application Letters Unit 5 Memos Unit 6 Meeting Minutes Unit 7 Agreements and Contracts Unit 8 Describing Graphics Unit 9 Oral Presentations PART THREE SMART SENTENCE SKILLS Unit 1 Writing Polite Sentences Unit 2 Writing about Good News and Bad News Unit 3 Writing Formal and Informal Sentences Unit 4 Expressing Certainty and Uncertainty Unit 5 Sentences with Legal Terms Unit 6 Comparison and Contrast Unit 7 Describing Graphic Data Unit 8 Expressing Cause and Effect Appendix
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