目录 ? ? ? Chapter 1 ?Human Resource Management: An Overview1 Introduction1 The Concept of HRM2 Underpinning Theories of HRM3 HRM Functions5 HRM and Organizational Performance8 Challenges for HR Managers10 HRM Future20 Summary29 Discussions29 Case31 Chapter 2 ?Job Analysis and Human Resource Planning33 Introduction33 Job Analysis: A Basic HRM Tool34 Products of Job Analysis37 Job Analysis Methods41 Conducting Job Analysis47 Job Design52 Human Resource Planning55 HR Forecasting Techniques57 Forecasting HR Requirements59 Forecasting HR Availability61 Determining Labor Surplus or Shortage63 Summary70 Discussions71 Case71 ? Chapter 3 ?Recruiting Employees73 Introduction73 Recruiting74 Strategic Recruiting Decisions78 Organizational Recruiting Activities84 Internet Recruiting86 External Recruiting Sources90 Internal Recruiting Methods94 Recruiter Traits and Behaviors97 What to Include in an Effective Recruiting Ad99 Recruiting Evaluation100 Summary106 Discussions106 Case107 Chapter 4 ?Selecting and Placing Human Resources109 Introduction109 Selection110 Selection Testing120 Selection Interviewing126 Background Investigation136 Medical Examinations and Inquires139 Making the Job Offer141 Summary144 Discussions145 Case145 Chapter 5 ?Careers and Human Resource Development147 Introduction147 Careers148 Career Transitions and HR154 Special Career Issues for Organizations and Employees157 Orienting New Employees159 Training Human Resources161 Developing Human Resources170 Development versus Training185 Summary187 Discussions188 Case188 Chapter 6 ?Individual Performance and Retention191 Introduction191 Individual Employee Performance191 Individual Motivation193 Equity as a Motivator195 Expectancy Theory196 Reinforcement Theory197 Individual/Organizational Relationships199 Job Satisfaction and Organizational Commitment201 Employee Engagement and Loyalty202 Absenteeism and Turnover203 Retention of Human Resources209 The Retention Management Process221 Summary229 Discussions230 Case230 Chapter 7 ?Performance Appraisal233 Introduction233 Performance Management234 What is Performance Appraisal?237 Defining the Employee’s Goals and ?Performance Standards242 Performance Measures Criteria243 What Do We Evaluate?245 Who Should Do the Evaluating?247 Performance Appraisal Methods250 Handling the Appraisal Interview264 Measurement Errors in Performance Appraisal266 Suggestions for Improving Performance Evaluations270 Summary272 Discussions273 Case274 Chapter 8 ?Compensating Employees276 Introduction276 Reward Systems277 Financial Rewards279 Compensation Decisions289 Various Types of Incentives300 Summary305 Discussions306 Case307 References309 ?
以下为对购买帮助不大的评价