正版保障 假一赔十 可开发票
¥ 19.71 6.2折 ¥ 32 全新
库存2件
作者冯修文主编
出版社中国人民大学出版社
ISBN9787300261416
出版时间2017-04
装帧平装
开本其他
定价32元
货号9281715
上书时间2024-09-01
●Part I Spoken English for Secretary
Chapter One Reception
Section 1 At the Office
Section 2 At the Exhibitions & Conventions
Section 3 At the Airport
Chapter Two Making & Answering Telephone Calls
Section 1 Putting through Telephone Ca]Is
Section 2 Leaving a Message on the Phone
Section 3 Making the Wrong Telephone Calls
Chapter Three Business Comnication on the Phone
Section 1 Making Appointments
Section 2 Making Reservations
Section 3 Seeking Information
Chapter Four Conference Arrangement
Section 1 Before the Conference
Section 2 During the Conference
Section 3 t-Conference
Chapter Five Management of Business
Section 1 Something Urgent
Section 2 Letters Processing
Section 3 Complaint Settlement
Part II Document Writing
Chapter One Work Documents
Section 1 Announcement
Section 2 Meeting Arrangement
Section 3 Meeting Minutes
Section 4 MEMOs
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