目录 Module 1 Receiving Foreign Guests Procedure 1 Receiving at the Airport Procedure 2 Hotel Services Procedure 3 Daily Living Services Procedure 4 Meeting at the Office Procedure 5 Attending Commodities Fair Procedure 6 Establishing Initial Business Relations Module 2 Business Negotiation Procedure 1 Collect Related Information Procedure 2 Inquiry and Offer Procedure 3 Acceptance and Order Procedure 4 Payment and Delivery Procedure 5 Packing and Shipment Procedure 6 Inspection and Insurance Procedure 7 Agency and Contract Procedure 8 Claims and Settlement Procedure 9 After-sales Services Module 3 Business Entertainment Procedure 1 To Conduct a Tour for Guests Procedure 2 To Shop in the Specialty Stores Procedure 3 To Play Outdoor Sports Procedure 4 Farewell Module 4 Essential Business Talks Procedure 1 City Impression Procedure 2 Environment Protection Procedure 3 Financial Crisis Procedure 4 Cultural Differences Procedure 5 Interests and Hobbies
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