目录 1.Greetings & introductions TOPICS & SKILLS Greetings Introductions Nationalities Jobs and office tasks GRAMMAR Simple present Adverbs of frequency CULTURE Using first names
2.Welcoming visitors TOPICS & SKILLS Small talk Making offers Office departments Showing someone around the office Organization chart GRAMMAR Present continuous Prepositions of position CULTURE Small talk disasters
3.Telephoning TOPICS & SKILLS Taking messages Telephoning language Numbers and spelling Making appointments GRAMMAR Present continuous with a future meaning CULTURE Goodbye, secretaries!
4.Facts & figures TOPICS & SKILLS Charts and graphs Taking minutes Getting information right Saying figures GRAMMAR Simple past Question words CULTURE Working mothers Simulation 1 TOPICS & SKILLS Alex Flscher and Terry Jenkins arrange a meeting
5.Requests & offers TOPICS & SKILLS Letter of invitation Requests and offers Travel arrangements Giving directions GRAMMAR Modal verbs in requests and offers CULTURE Keeping the harmony
6.Dealing with problems TOPICS & SKILLS Complaints and apologies Offering a solution Making suggestions Office equipment Placing orders GRAMMAR will vs going to CULTURE How sorry are you
7.Putting it in writing TOPICS & SKILLS A letter of application & CV Job ads and an interview Emails, letters, faxes, memos and text messages Key phrases for correspondence GRAMMAR Present perfect and present perfect continuous CULTURE Getting personal
8.Making decisions TOPICS & SKILLS Giving opinions Agreeing and disagreeing Saying thank you and goodbye Chirs Meier and Pat Johnson wodk together to organize an international sales conference. GRAMMAR Comparatives and superlatives CULTURE A culture quiz Simulation 2 TOPICS & SKILLS Chris Meier and Johnson work together to organize an international sales conference
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