【目录】 第*章 商务旅行 Business Trip 第*节 差旅安排 Arrangement for Travels 第二节 差旅准备 Preparation for Business Trip 第三节 货币兑换 Currency Exchange 第四节 人在旅途 On the Plane 第五节 识别标识 Identifying Sign 第六节 酒店服务 Hotel Service 第七节 差旅报销 Reimbursement 第二章 客户接待 Reception 第*节 相互介绍 Introduction 第二节 行程安排 Schedule 第三节 公司简介 Company Introduction 第四节 商务宴会 Business Banquet 第五节 礼品馈赠 Offering a Gift 第六节 临行送别 Parting and Farewell 第三章 商务会议 Business Meetings 第*节 会议通知 Issuing Notice 第二节 会议筹备 Preparing for a Meeting 第三节 会议议程 Meeting Agenda 第四节 会议开始 Starting a Meeting 第五节 激烈讨论 Discussion 第六节 会议纪要 Minutes 第七节 会议结束 Finishing a Meeting 第四章 业务洽谈 Business Negotiations 第*节 询盘 Inquiry 第二节 发盘 Offer 第三节 订购 Placing an Order 第四节 包装 Packing 第五节 付款方式 Terms of Payment 第六节 保险 Insurance 第七节 装运交货 Shipment and Delivery 第八节 合同签订 Signing a Contract 第五章 市场拓展 Marketing Expansion 第*节 市场调研 Market Research 第二节 市场开发 Marketing Development 第三节 产品发布会 Product Release 第四节 广告宣传 Advertisements 第五节 促销活动 Promotion 第六节 产品展会 Exhibition 第七节 跨国并购 Cross-Border M&A 第八节 售后服务 After-Sales Service 第九节 产品代理 Products Agency 第十节 佣金 Commission 第六章 投诉索赔 Complaints and Claims 第*节 缺重索赔 Claim for Short Weight 第二节 破损索赔 Claim for Damage 第三节 质量投诉 Quality Complaint 第四节 货物不符 Nonconformity 第五节 货物延误 Claim for Delay 第六节 商品检验 Commodity Inspection 第七节 诉诸仲裁 Arbitration
【文摘】 Dialogue 身临其境
A: I am planning to pay a visit to our customer from March 27. 我计划从3月27日起拜访我们的客户。 B: Have you fixed your schedule? 您确定行程了吗? A: Not yet. I am going to ABC Corporation for performance acceptance. 还没有。我打算去ABC公司验收。 B: How long will it take? 多长时间? A: About 10 days, I think. 我想大约10天吧。 B: En. Could you break your journey at EFG Corporation? 嗯。您可以在EFG公司多待几天吗? A: No problem. What’s going on there? 没问题。那边出什么状况了? B: I have just received their complaint that there is a mechanical fault in our new machine. Can you go there and help them solve the problem? 我刚刚接到他们的投诉,我们的新设备出现了机械故障。您可以去帮他们解决这个问题吗? A: No problem. By the way, I will pass by EFG Corporation. I can call in at EFG Corporation on my way to ABC Corporation. 没问题。另外,我会路过EFG公司。我可以在去ABC公司的途中,拜访一下EFG公司。 B: In that case, you have to depart several days earlier. 这样的话,您就得提前几天出发了。 A: Exactly. I will make corresponding adjustment to my business trip. 确实是。我会对行程做出相应调整的。 B: When will you arrive at EFG Corporation? 您什么时候可以到EFG公司? A: I’ll try to reach there on March 25. 我尽量3月25日那天到。
A: Excuse me. I have worked out the schedule for your business trip next week. 打扰一下,我已经拟好您下周出差的行程了。 B: All right. How is everything going? 很好。进展如何? A: I booked a flight ticket at 10:30am on May 7. 我预订了5月7日上午10点半的机票。 B: When shall I arrive? 我何时抵达? A: It is expected to arrive at 4:25pm. 预计下午4点25分抵达。 B: I have a banquet to attend at 5pm. It takes 30-minute drive from airport to restaurant. I am afraid I cannot reach the restaurant on time. 我下午5点要参加一个宴会。从机场到饭店有30分钟车程,恐怕我不能按时到饭店。 A: Yes. There is little time left for you to get there. 确实。路上的时间不多。 B: Is there an earlier flight? 还有早一点儿的航班吗? A: Yes. It is going to take off at 8am and land at 2:30pm. You’ll have nearly 2 hours to spare. 有。上午8点起飞,下午2点半抵达。您有将近2个小时的空闲时间。 B: Early is better than late. I plan to stay there for 3 days. What about my hotel? 早到总比晚到强。我计划在那边待3天,我的酒店预订了吗? A: I have reserved a single room in Hilton Hotel. 我在希尔顿酒店订了单人间。 B: Good. Have you made an appointment with Mr. Brown? 好。你预约布朗先生了吗? A: Sure. He is available for you from 9am to 11am the next day of your arrival. I have just confirmed that with his secretary. 当然。您到达后的第二天上午9点到11点他可以接待您,我刚刚和他的秘书确认过了。 B: Great. Don’t forget to change the time of my flight. 很好。别忘了改签机票。
口语小贴士 work out 作出,想出,得到(解决方法) 例 It took me some time to work out what was causing this. 我花了一些时间才弄清此事的起因。
take off (飞机)起飞 例 We eventually took off at 11am and arrived in Venice at 1:30pm. 我们终于在上午11点起飞,下午1:30到达了威尼斯。
available [?'veil?bl] adj. 有空的,闲暇的
Dialogue 身临其境 A: Have you made everything ready for my business trip? 我出差的一切事宜都准备好了吗? B: Certainly. I have made a reservation on flight ticket for you. 当然。我已经给您订好了机票。 A: I have&n
以下为对购买帮助不大的评价