目录: 前言 Topic 1 Introduction to Logistics Management Case Study Wal-Mart Wins with Logistics Overview Text 1.1 The Definition of Logistics 1.2 Components of a Logistics System 1.3 Perspectives and Methodology of Analyzing Logistics Systems Vocabulary Difficult Sentences Core Words and Expressions Exercises Topic 2 Order Management and Customer Service Case Study Toyota's Parts Logistics Overview Text 2.1 Order Management 2.2 The Definition of Customer Service 2.3 Dimensions of Customer Service 2.4 Performance Measures for Customer Service Vocabulary Difficult Sentences Core Words and Expressions Exercises Topic 3 Packaging and Material Handling Ca ...
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