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¥ 4.5 1.7折 ¥ 26 八五品
库存5件
作者王慧 编
出版社西南交通大学出版社
出版时间2015-07
版次1
装帧平装
货号9787564340742
上书时间2024-10-04
本书是高职教育高速铁路乘务专业学生学习教材之一,采用项目教学设置框架,主要有高铁客运、动车乘务、日常用语三个项目内容。每个项目下有不同的任务,每个任务由单词,短语,基本语句及会话四部分组成,介绍了铁路高铁客运作业与乘务服务相关的英语知识。取材于国内高铁乘务一线岗位的核心英语口语内容,结构清晰合理,内容充实,语言规范,突出高铁客运听、说能力训练。既可做高职专业教材,也可用做铁路公司英语培训。
王慧,1988年7月毕业于北京交通大学铁道运输管理专业,现任天津铁道职业技术学院铁路运输管理系教师,副教授。曾担任系副主任职务,主要专业方向为铁路运输组织,另外对铁路英语造诣较深,主编已经出版的教材《普通条件货运组织》、《特殊条件货运组织》,现为天津铁道职业学院高铁乘务专业带头人。
目 录
PartⅠ Passenger Station of High-speed Railway························································ 1
高铁客运站
Task 1 Selling Ticket 售票作业······································································· 3
Task 2 Waiting Service 候车服务··································································· 11
Task 3 On Board 检票乘降·········································································· 22
Task 4 Arrival 出站作业············································································· 29
PartⅡ High-speed Train Crew·········································································· 35
动车组列车乘务服务
Task 1 Crew Preparation 出乘准备································································· 37
Task 2 Boarding the Train 迎客作业································································ 48
Task 3 Service in the Carriage 车厢服务··························································· 58
Task 4 Equipment Introduction 动车设备设施介绍··············································· 68
Task 5 Special Passenger Service 重点旅客服务·················································· 82
Task 6 Emergency Service 应急服务······························································· 90
Task 7 Dining Car Service 餐饮服务······························································ 102
Part Ⅲ Daily Conversation··········································································· 111
日常用语
Task 1 Other Service Conversation 其他服务用语··············································· 113
Task 2 High-speed Railway Introduction 高速铁路介绍········································ 128
References······························································································· 138
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