Chapter I Basics of International Business Negotiation 1.Introduction to Negotiation and Culture 2.Concept and Characteristics of International Business Negotiation 3.Principles of International Business NegotiationChapter II Planning the Negotiation 1.Forming Negotiation Team 2.Creating Information Base 3.Drafting Negotiation Plan 4.Physical PreparationsChapter III Executing the Negotiation l.The Opening Phase 2.The Bargaining Phase 3.The Closing PhaseChapter IV Strategies and Tactics in International Business Negotiation 1.Standard Negotiation Strategies 2.Countering Negative Negotiation Tactics 3.Developing Your Negotiation StrategiesChapter V Ways of Breaking an Impasse in Negotiation 1.Causes of an Impasse 2.Strategies of Breaking an Impasse 3.Six Approaches for Getting through to the Decision Maker 4.Establishing Deadlines to Move a Deal AlongChapter VI Communication Skills in International Business Negotiation 1. Introduction 2. Four Styles of Communication 3.Developing Your Communication Style 4.Non-verbal Communication 5.Cuhural Differences in Style PreferencesChapter VII Styles of International Business Negotiation l. Introduction 2.Negotiating in Asia 3.Negotiating in Europe 4.Negotiating in North America 5.Negotiating in Latin America 6.Negotiating in the Middle East 7.Negotiating in AfricaChapter VIII The Principles of Negotiation 1.The Definition of Pie 2.Reservation Value
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