Unit 1 公司与信誉Companies and ReputationSection 1 读写指南Learning Business Writing in English.Section 2 公司介绍Introducing Your CompanySection 3 信誉调查Status EnquiryUnit 2 产品与市场Products and MarketsSection 4 产品信息Product Description and ManualsSection 5 市场调查Market ResearchSection 6 问卷调查Questionnaire SurveyUnit 3 信函与业务Letters and BusinessSection 7 书信规范Formatting Your Business LetterSection 8 业务关系Business RelationsSection 9 报盘还盘Offers and CounteroffersUnit 4 生产与运输Orders and ShipmentSection 10 接单生产Orders and Their FulfillmentSection 11 货物运输ShipmentUnit 5 单证与包装Documents and PackingSection 12 各类单证DocumentsSection 13 产品包装PackingUnit 6 融资与支付Financing and PaymentSection 14 募资融资Raising FinanceSection 15 付款方式Payment TermsSection 16 催款清欠Debt Settlement and CollectionUnit 7 保险与代理Insurance and AgencySection 17 保险事项InsuranceSection 18 代理事宜AgencyUnit 8 投诉与客服Claims and Customer ServiceSection 19 投诉索赔Complaints and ClaimsSection 20 客户服务Customer Service and Settling ClaimsUnit 9 促销与广告Sales Promotion and AdvertisingSection 21 促销之道Pushing SalesSection 22 广告策略Advertising StrategyUnit 10 合作与合同Joint—venture and Contract TermsSection 23 合资合作Joint—venture and Co—operationSection 24 合同条款Contract TermsSection 25 补偿贸易Compensation TradeUnit 11 文秘与管理Secretarial Writing and Company ManagementSection 26 通知通告Notice and AnnouncementSection 27 招聘解聘Personnel Wanted and DismissalSection 28 写备忘录Memos and MinutesSection 29 邀请申请Invitations and ApplicationsSection 30 公司管理Company ManagementUnit 12 人脉与职场Interpersonal Relations and EmploymentSection 31 道歉慰问Apology and SympathySection 32 祝贺致谢Thank—you Letters and CongratulationsSection 33 求职任职Job—seeking and Curriculum VitaeSection 34 另谋发展Resigning and Individual DevelopmentSection 35 杂务写作Other Forms of WritingBibliography 作者介绍
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