Unit One The Importance of Etiquette Text A The Importance of Etiquette Text B Chinese Etiquette Text C Etiquette in North AmericaUnit Two Business Dress Etiquette Text A What Is Proper Business Dress? Text B Dress Code in China Text C Business Attire Etiquette in Great BritainUnit Three Telephone Etiquette Text A Business Phone Etiquette Text B Telephone Manners (Ⅰ) Text C Telephone Manners (Ⅱ)Unit Four Reception Etiquette Text A Meeting and Greeting Clients Text B At a Business Reception Text C Receiving TouristsUnit Five Business Meeting Etiquette Text A Business Meeting Etiquette Text B Business Meeting Etiquette in China Text C Business Meeting Etiquette in the United StatesUnit Six Communication Etiquette Text A Communicating Across Cultures Text B Communication in Chinese Business Culture Text C Getting along with AmericansUnit Seven Banquet Etiquette Text A Banquet Etiquette in America Text B Chinese Banquet Etiquette Text C Banquette Toast and Toasting EtiquetteUnit Eight Traveling Etiquette Text A Airline Business Travel Etiquette in Western Countries Text B Chinese Business Travel Etiquette Text C Etiquette for Business TravelUnit Nine Social Customs and Business Etiquette Text A Social Customs and Business Etiquette in China Text B Social Customs and Business Etiquette in Saudi Arabia Text C Global Social Customs and Business EtiquetteUnit Ten Etiquette in Seeing Off the Guests Text A Farewell Speeches in Western Countries Text B Saying Goodbye in China Text C International Gift Giving Etiquette
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