Chapter 1 应聘入职 Unit 1 求职意向 Job Objective Unit 2 自我介绍 Introduction Unit 3 工作经验 Working Experience Unit 4 离职与应聘原因 Reasons for Demission and Application Unit 5 薪酬 Salary Unit 6 认识新同事 New Colleagues Unit 7 加班、请假 Work Overtime & Ask for Leave Chapter 2 商务办公 Unit 1 管理沟通 Management Communication Unit 2 邮件处理 Dealing with E-mails Unit 3 打印、复印文件 Print & Copy Unit 4 整理文件 Files Unit 5 发布通知 Taking Memos Unit 6 差旅安排 Travel Arrangement Chapter 3 电话沟通 Unit 1 电话转接 Transfer Unit 2 电话留言 Leave a Message Unit 3 回电话 Calling Back Unit 4 电话约见客户 Proposing an Appointment over Phone Unit 5 电话变更约定 Rescheduling over Phone Unit 6 打错电话 Having Wrong Number Unit 7 预订机票 Booking a Ticket Chapter 4 商务会议 Unit 1 会议安排 Meeting Arrangement Unit 2 会议开始 Getting a Meeting Started Unit 3 讨论议题 Discussion Unit 4 各抒己见 Presentation Unit 5 赞同与反对 Agreement & Disagreement Unit 6 会议总结 Conclusion Chapter 5 客户接待 Unit 1 机场接待 Reception at the Airport Unit 2 寒暄问候 Greeting Unit 3 自我介绍 Introduction Unit 4 邀请客户 Invitation Unit 5 参观访问 Arriving at the Company Unit 6 宴会邀请 Inviting to Dinner Unit 7 机场道别 Farewell at the Airport Chapter 6 客户拜访 Unit 1 预约拜访 Make an Appointment to Visit Unit 2 更改、取消行程 Change & Cancel Appointment Unit 3 陈述拜访意图 Express Intention Unit 4 讨论合作细节 Discuss Details Unit 5 告别客户 Say Goodbye Chapter 7 市场营销 Unit 1 市场调研 Market Surveys Unit 2 市场开发 Market Development Unit 3 新品发布 New Product Release Unit 4 产品推销 Promotion Unit 5 参加展会 Exhibition Unit 6 售后服务 Customer Service
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