introduction situation 1 invitation task 1 invitation for a trade fair task 2 accepting an invitation task 3 invitation for a business visit task 4 declining an invitation situation 2 credit enquiry task 1 enquiring through a bank task 2 a banks reply task 3 enquiring through a firm task 4 a firms reply situation 3 samples task 1 asking for samples task 2 sen samples to a buyer task 3 sen samples to a seller task 4 confirming duplicate samples situation 4 enquiries and replies task 1 making a general enquiry task 2 replying to a general enquiry task 3 making a specific enquiry task 4 replying to a specific enquiry situation 5 offers task 1 making an offer with engagement task 2 making an offer without engagement task 3 sen a quotation sheet situation 6 counter-offers task 1 asking for a price reduction task 2 declining a price reduction situation 7 terms of payment task 1 suggesting payment by t/t task 2 asking for payment by d/p after sight task 3 insisting payment by l/c situation 8 packing and marking task 1 stating method of packing task 2 clarifying shipping mark situation 9 shipment and insurance task 1 stating terms of shipment task 2 introducing insurance terms situation 10 acceptance and order task 1 accepting a counter-offer task 2 cing an order task 3 declining an order task 4 accepting an order situation 11 contract and confirmation task 1 sen a contract task 2 countersigning a contract situation 12 establishing and amen l/c task 1 rushing the establishment of l/c task 2 advising the establishment of l/c task 3 asking for amendments to l/c situation 13 arranging insurance & shipment task 1 asking for insurance arrangement task 2 advising insurance effected task 3 urging immediate shipment task 4 asking for tponement of shipment task 5 sen shipping advice situation 14 effecting payment task 1 asking for the acceptance of discrepancies task 2 pressing for payment task 3 requesting to defer payment task 4 declining deferred payment situation 15 duplicate orders and repeat orders task 1 sen a duplicate order task 2 accepting a duplicate order task 3 declining a repeat order situation 16 ints and claims task 1 ining about order cancellation task 2 claiming for inferior quality task 3 ining about wrong delivery situation 17 settlement of claims task 1 sen substitute task 2 sen recement task 3 settling a claim task 4 refusing a claim situation 18 agency task 1 applying for agency task 2 accepting application for agency 参文献
以下为对购买帮助不大的评价