What is Lean Six Sigma?

图书标准信息

• 作者 Michael、David、Bill Kastle 著
• 出版社 Mcgraw-Hill
• 出版时间 2003-10
• 版次 1
• ISBN 9780071426688
• 定价 193.10元
• 装帧 平装
• 开本 其他
• 纸张 胶版纸
• 页数 96页
• 正文语种 英语

【内容简介】

AquickintroductiononhowtouseLeanSixSigmatoimproveyourworkplace,meetyourgoals,andbetterserveyourcustomers.

LeanSixSigmacombinesthetwomostimportantimprovementtrendsofourtime:makingworkbetter(usingSixSigma)andmakingworkfaster(usingLeanprinciples).Inthisplain-Englishguide,you’lldiscoverhowthisremarkablequalityimprovementmethodcangiveyouthetoolstoidentifyandeliminatewasteandqualityproblemsinyourownworkarea.

Packedwithdiagrams,cartoons,andreal-lifeexamples,WhatisLeanSixSigma?revealsthe“fourkeys”ofLeanSixSigmaandhowtheyapplytoyourownjob:

Delightyourcustomerswithspeedandquality
Improveyourprocesses
Worktogetherformaximumgain
Basedecisionsondataandfacts

You’llseethebigpictureofwhatyourcompanyhopestogainwithLeanSixSigma,howitmayaffectyourworkarea,andwhatitcanmeantoyoupersonally.

【作者简介】

MichaelL.GeorgeisthefounderandCEOofGeorgeGroup,thelargestLeanSixSigmaconsultingpracticeintheUnitedStates.HeistheauthorofLeanSixSigmaandLeanSixSigmaforService.DavidRowlandsisVicePresidentofLeanSixSigmaatXeroxCorporation.He'sbeenusingLeanandSixSigmasince1988,andhaspracticalexperienceworkingwithteamstosolveimprovementchallengesinsales,service,andmanufacturing.BillKastleisaVicePresidentatGeorgeGroupandhashelpedguideLeanSixSigmainitiativesatmajorcorporations.For15years,hehashelpedteamsatalllevelsapplythesetoolstoimproveperformanceandrespondtocustomerneeds.

【目录】

ANotetoOurReaders
Introduction:What'sInThisForYou1
Pt.1FoundationsofLeanSixSigma
1TheFourKeystoLeanSixSigma8
2Key#1:DelightYourCustomerswithSpeedandQuality11
3Key#2:ImproveYourProcesses19
4Key#3:WorkTogetherforMaximumGain29
5Key#4:BaseDecisionsonDataandFacts34
6BeyondtheBasics:TheFiveLawsofLeanSixSigma39
Pt.2ImplementingLeanSixSigma
7WhenCompaniesStartUsingLeanSixSigma46
8MakingImprovementsThatLast:AnIllustratedGuidetoDMAICandtheLeanSixSigmaToolkit56
9TheExperienceofMakingImprovements:WhatIt'sLiketoWorkonLeanSixSigmaProjects78
10SixThingsManagersMustDo:HowtoSupportLeanSixSigma84