Module 1 Background Knowledge of Logistics Chapter 1 A General Introduction of Logistics 2 Objectives 2 Focus on 2 Text 2 1.1 The Definition of Logistics 3 1.2 Analysis of Logistics Definition 3 1.3 The Importance of Logistics 4 1.4 Main Activities of Logistics System 5 Notes 7 Exercises 7 Chapter 2 The Famous Logistics Companies 9 Objectives 9 Focus on 9 Text 9 Lead in 9 2.1 DHL China 9 2.2 FedEx 11 2.3 UPS 12 2.4 Maersk 14 2.5 COSCO 15 2.6 China Post (EMS) 16 Notes 18 Exercises 18 Chapter 3 Business Etiquette of Logistics 20 Objectives 20 Focus on 20 Text 20 Lead in 20 3.1 Personal Appearance 20 3.2 Common Ceremonial Reception 25 3.3 Etiquette in Different Parts of the World 27 Notes 31 Exercises 31 Module 2 Professional English of Logistics Chapter 4 Warehousing 34 Objectives 34 Focus on 34 Text 34 Lead in 34 4.1 Role of Warehousing 34 4.2 Main Components of Warehousing 35 4.3 Types of Warehouses 35 4.4 Warehousing Activities 37 Notes 37 Exercises 38 Dialogue 39 Case Study 41 Supplementary Reading 41 Chapter 5 Purchasing 42 Objectives 42 Focus on 42 Text 42 Lead in 42 5.1 Definition of Purchasing 42 5.2 Role of Purchasing 43 5.3 Need of Purchasing 43 5.4 Decision of Purchasing 43 5.5 Purchasing Process 44 Notes 45 Exercises 46 Dialogue 47 Case Study 48 Supplementary Reading 49 Chapter 6 Distribution 50 Objectives 50 Focus on 50 Text 50 Lead in 50 6.1 Concept of Distribution 50 6.2 Significance and Effect of Distribution 51 6.3 Factors of Distribution 51 6.4 Operation Targets of Distribution 53 6.5 General Operation of Distribution 55 Notes 57 Exercises 57 Dialogue 59 Case Study 60 Supplementary Reading 61 Chapter 7 Transportation 62 Objectives 62 Focus on 62 Text 62 Lead in 62 7.1 Definition of Transportation 62 7.2 The Purpose of Transportation 63 7.3 Importance of Transportation 63 7.4 Transportation Modes 64 Notes 68 Exercises 68 Dialogue 69 Case Study 70 Supplementary Reading 70 Chapter 8 Packaging 72 Objectives 72 Focus on 72 Text 72 Lead in 72 8.1 Functions of Packaging 73 8.2 Types of Packaging 74 Notes 77 Exercises 77 Dialogue 78 Case Study 79 Supplementary Reading 79 Chapter 9 International Freight Forwarding 81 Objectives 81 Focus on 81 Text 81 Lead in 81 9.1 An Introduction to FIATA 82 9.2 Steps Performing International Freight Forwarders 82 9.3 Differences for Work as a Forwarder between the Consignor and Consignee 83 9.4 Trade Terms of International Freight Forwarders 84 Notes 84 Exercises 85 Dialogue 86 Notes 87 Case Study 87 Supplementary Reading 88 Chapter 10 Logistics Information Management 90 Objectives 90 Focus on 90 Text 90 Lead in 90 10.1 General Introduction to Information Logistics 90 10.2 Logistics Information System 92 10.3 Role of Information Management 94 10.4 Bar(Retail Bar Coding Basics) 94 10.5 Pick-to-Light 96 Notes 97 Exercises 98 Dialogue 99 Case Study 101 Supplementary Reading 102 Chapter 11 Supply Chain Management 103 Objectives 103 Focus on 103 Text 103 Lead in 103 11.1 Definition and Types of Supply Chains 103 11.2 SCM and Logistics 104 11.3 Supply Chain Management: Analysis,Design, and Integration 105 Notes 106 Exercises 107 Dialogue 108 Case Study 109 Supplementary Reading 110 Chapter 12 Third Party Logistics (3PL) 112 Objectives 112 Focus on 112 Text 112 Lead in 112 12.1 An Overview of Third Party Logistics (3PL) 112 12.2 3PL Providers 114 12.3 Reasons for Growth of 3PL 116 Notes 116 Exercises 117 Dialogue 118 Notes 119 Case Study 120 Supplementary Reading 120 Chapter 13 Reverse Logistics 122 Objectives 122 Focus on 122 Text 122 Lead in 122 13.1 Definition and Activities 122 13.2 Reverse VS Forward Logistics 123 13.3 Challenges of Reverse Logistics 124 13.4 Leveraging the Power of Reverse Logistics 125 Notes 127 Exercises 128 Dialogue 128 Case Study 129 Supplementary Reading 129 Chapter 14 The Internet of Things 131 Objectives 131 Focus on 131 Text 131 Lead in 131 14.1 Definition of the Internet of Things 131 14.2 Historical Evolution of the Internet of Things 132 14.3 Importance of the Internet of Things 132 14.4 Global Watch 133 Notes 135 Exercises 136 Dialogue 136 Case Study 137 Supplementary Reading 138 Module 3 The Practice of Logistics English Chapter 15 Business Letters 141 Objectives 141 Focus on 141 Text 141 Lead in 141 15.1 Introduction to Business Letters 141 15.2 Principals of Business Letter-Writing 142 15.3 Parts of a Business Letter 143 15.4 Business Letter Format 145 Samples 146 Exercises 148 Chapter 16 Contract 149 Objectives 149 Focus on 149 Text 149 Lead in 149 Samples 151 Exercises 153 Chapter 17 Bill of Lading 155 Objectives 155 Focus on 155 Text 155 Lead in 155 Samples 157 Exercises 159 Chapter 18 Letter of Credit 160 Objectives 160 Focus on 160 Text 160 Lead in 160 Samples 162 Exercises 163 附录 物流术语 166 References 174
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