chapter i unit 1 manners and etiquette3 unit 2 business munication18 unit 3 personal finance30 unit 4 career development44 unit 5 work and leisure55 _chapter ii_ unit 6 cooperation and teamwork71 unit 7 performance evaluation83 unit 8 meeting and presentation98 unit 9 management and leadership112 unit 10 business culture126 chapter iii unit 11 production and operation143 unit 12 contract157 unit 13 delivery and shipment168 unit 14 insurance181 unit 15 customer service195 chapter iv unit 16 international trade211 unit 17 cross-cultural munication224 unit 18 globalization240 unit 19 low-carbon economy257 ……
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