part i front offi ce department unit 1 room reservation unit 2 check-in unit 3 bell service unit 4 concierge service unit 5 business center unit 6 operator unit 7 at the cashiers unit 8 check-out unit 9 dealing with ints part ii housekeeping department unit 10 chamber service unit 11 laundry service unit 12 room service unit 13 maintenance service unit 14 miscellaneous services unit 15 dealing with ints part iii food & beverage department unit 16 dinner reservation unit 17 seating guests unit 18 taking order unit 19 serving dishes unit 20 taking bill unit 21 bar service unit 22 dealing with ints part iv recreation and convention service unit 23 recreation and fitness services unit 24 banquet & convention service 参文献
以下为对购买帮助不大的评价