project 1 introduction remarks task 1 structure of business letters task 2 form of business letters task 3 writing principles of business letters project 2 establishing business relations task 1 the first munication from the seller task 2 the first munication from the buyer task 3 credit inquiry project 3 enquiry, offer and counter-offer task 1 general enquiry and reply task 2 specific enquiry and reply task 3 firm offer task 4 non-firm offer task 5 counter-offer project 4 order and contract task 1 orders and acknowledgement task 2 acceptance or rejection of orders task 3 sen contract project 5 terms of payment task 1 suggesting a certain term of payment task 2 asking for an easy payment task 3 urging establishment of l/c task 4 asking for amendment to l/c task 5 asking for extension of l/c project 6 shipment and insurance task 1 packing requirements task 2 shipment task 3 insurance project 7 ints and claims task 1 ints and reply task 2 claims and settlement reference参文献 appendix附录
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