conciene i often conidered to be the mot important writing principle. a concie letteri not necearily a hort one. conciene mean tating thing in the fewet ible word. toachieve thi try to avoid wordine or redundancy. clearne and conciene often go handinhand and the elimination of wordy buine jargon can help to make a letter clearer and at theame time more concie. generally peaking you will gain clearne and conciene by writinghort entence rather than long one. 5. courteythoughtful. you need to prepare every meage with the reader in mind and try to put yourelf into their ce. promptne i one of the mot important thing in being courteou. punctualitywill pleae your cutomer who dilike waiting a long time for a reply. 6. conideration conideration mean you hould be coniderate to your reader. it i the quality that enableu to refue a cutomer requet without killing all hope of future buine. generally thenative englih writer lay great emphai on the "you" attitude. "youattitude" i not o implea only to ue "you" intead of t or "we". in your letter you hould alway keep in mind theperon you are writing to try to ee thing from their point of view ee their problem anddifficultie and expre your idea in term of their experience. "youattitude" can help to avoidan awkward ituation and promote cooperation between the tra partie. if you cannot meetyour cutomer need or requet you hould how your interet in and concern for theirrequet uing itive entence intead of uing entence and tre what you cando intead of what you cannot do.
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