unit 1 business negotiation thinking,ychology and language arts谈判思维、心理与语言艺术 task 1 business negotiation thinking谈判思维 task 2 business negotiation ychology谈判心理 task 3 language arts in business negotiations谈判语言艺术 unit 2 types of business negotiations谈判的类型 task 1 domestic business negotiations谈判 task 2 international business negotiations靠前谈判 task 3 negotiations for merchandise trade商品贸易谈判 task4 negotiations for non-merchandise trade非商品贸易谈判 task 5 multi-party and multi-phased negotiations多方多阶段谈判 unit 3 preparation and organization for business negotiations谈判准备与组织 task 1 an introduction to international business negotiations认识靠前谈判 task 2 determinatiorf of negotiating goals谈判目标的确定 task 3 information gathering in business negotiation谈判信息收集 task 4 avoidance of negotiation risks谈判风险规避 task 5 making a negotiation n谈判方案的拟定 task 6 choices of negotiation styles谈判方式的选择 unit 4 business negotiation munication 谈判沟通 task 1 factors and types of business negotiation munication谈判沟通的要素和分类 task 2 language in business negotiation munication谈判沟通的语言 task 3 language skills in business negotiation munication谈判沟通的语言 task 4 non-verbal language in business negotiation munication谈判沟通的行为语言 unit 5 strategies and tactics for business negotiations谈判策略与 task 1 strategic considerations策略思 task 2 five mon negotiation strategies五项基本谈判策略 task 3 tactics for each negotiation strategy谈判策略的 unit 6 initiating business negotiations谈判开局 task 1 creating a good atmosphere of negotiations营造良好的谈判氛围 task 2 strategies in initiating negotiations谈判开局策略 task 3 opening statements开局陈述 unit 7 business negotiation consultation谈判磋商 task l strategies of offer报价策略 task2 strategies of bargaining议价策略 task 3 making concessions让步 unit 8 deadlock settlement in business negotiations谈判僵局处理 task 1 the causes lea to deadlocks僵局产生的原因 task 2 strategies of breaking a deadlock突破僵局的策略 task 3 making a deadlock僵局的制造 unit 9 business contracts合同 task 1 strategies to bringing to sign a contract合同签订促成策略 task 2 format and content ofa business contract合同格式与内容 task 3 strategies for signing a business contract签订合同的 unit 10 business negotiations on settling disputes谈判纠纷处理 task 1 the identification of business disputes事故认定 task 2 liability ascription责任归属 task 3 claim and settlement索赔与理赔 task 4 mediation and arbitration调解与仲裁 unit 11 business negotiation etiquette谈判礼仪 task 1 general requirements of business negotiation etiquette谈判礼仪的一般要求 task 2 telephone munication etiquette电话沟通礼仪 task 3 meeting etiquette会面礼仪 task 4 business weling and seeing-off etiquette迎送礼仪 task 5 business seating etiquette座次安排礼仪 unit 12 cultures and taboos in business negotiations谈判中的与禁忌 task 1 the influence of cultural differences on business negotiation差异对谈判的影响 task 2 the strategies of dealing with cultural differences in business negotiation谈判中应对差异的策略 task 3 taboos of different negotiating rivals不同谈判对手的禁忌 task 4 cultural differences and negotiating styles差异与谈判风格 references
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