Module 1 General Knowledge秘书工作基本知识 Chapter 1 Introduction to the Secretarial Profession Chapter 2 Fundamentals of Business Etiquette Chapter 3 Corporate Secretarial Ethics
Module 2 Written Communications文字交流技能 Chapter 4 An Overview of Business Writing Chapter 5 Creating Business Letters in English Chapter 6 Writing Memos in English
Module 3 Routine Work秘书常规工作 Chapter 7 Telephone Etiquette Chapter 8 Meeting Organization Chapter 9 Presentation Development Chapter 10 Travel and Accommodation Arrangements Chapter 11 Business Entertaining
Module 5 Knowledge Base Expanding基础知识扩展 Chapter 17 Public Relations Chapter 18 Marketing Research and Advenising Campaign Chapter 19 Writing Resumes in English Chapter 20 Writing Job Search Cover Letters in English
Appendix I Basics of Effective Typing高效打字基础 Appendix II An Introduction to English Punctuation英文标点符号用法简介 Appendix III A Commit Template for International Trade国际贸易合同模板
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