Section One Introduction of Business Letter Writing 1 Section Two Layout of a Business Letter 2 Section Three Structure of a Business Letter 7 Section Four Addressing Envelopes 14 Section Five Good Writing Principles 16 Section Six Some Rules of Good Writing 20 Section Seven Useful Words & Expressions 22 Section Eight Useful Sentences 22 Section Nine Exercises 25 Chapter Two Establishing Business Relations 28 Section One Introduction 28 Section Two Specimen Letters 29 Section Three Useful Words & Expressions 39 Section Four Useful Sentences 41 Section Five Exercises 44 Chapter Three Enquiries 46 Section One Introduction 46 Section Two Specimen Letters 47 Section Three Useful Words & Expressions 53 Section Four Useful Sentences 55 Section Five Exercises 58 Chapter Four Offers and Quotations 61 Section One Introduction 61 Section Two Specimen Letters 62 Section Three Useful Words & Expressions 69 Section Four Useful Sentences 70 Section Five Exercises 73 Chapter Five Counter-offers 76 Section One Introduction 76 Section Two Specimen Letters 76 Section Three Useful Words & Expressions 82 Section Four Useful Sentences 83 Section Five Exercises 86 Chapter Six Conclusion of Business 92 Section One Introduction 92 Section Two Specimen Letters 93 Section Three Useful Words & Expressions 98 Section Four Useful Sentences 100 Section Five Exercises 104 Chapter Seven Terms of Payment 107 Section One Introduction 107 Section Two Specimen Letters 107 Section Three Useful Words & Expressions 113 Section Four Useful Sentences 117 Section Five Exercises 121 Chapter Eight Establishment and Amendment of L/C 126 Section One Introduction 126 Section Two Specimen Letters 127 Section Three Useful Words & Expressions 132 Section Four Useful Sentences 147 Section Five Exercises 152 Chapter Nine Packing 162 Section One Introduction 162 Section Two Specimen Letters 163 Section Three Useful Words & Expressions 169 Section Four Useful Sentences 172 Section Five Exercises 175 Chapter Ten Shipping Marks and Shipment 179 Section One Introduction 179 Section Two Specimen Letters 180 Section Three Useful Words & Expressions 187 Section Four Useful Sentences 190 Section Five Exercises 193 Chapter Eleven Insurance 197 Section One Introduction 197 Section Two Specimen Letters 197 Section Three Useful Words & Expressions 202 Section Four Useful Sentences 204 Section Five Exercises 207 Chapter Twelve Complaints and Claims 211 Section One Introduction 211 Section Two Specimen Letters 212 Section Three Useful Words & Expressions 217 Section Four Useful Sentences 219 Section Five Exercises 221 Chapter Thirteen Agency 224 Section One Introduction 224 Section Two Specimen Letters 224 Section Three Useful Words & Expressions 230 Section Four Useful Sentences 232 Section Five Exercises 236 Chapter Fourteen Trade Forms 240 Section One Introduction 240 Section Two Specimen Letters 240 Section Three Useful Words & Expressions 248 Section Four Useful Sentences 250 Section Five Exercises 254 Chapter Fifteen Job-Application Writing in English 258 Section One Introduction 258 Section Two Cover Letter 265 Section Three Specimen Letters of Application Letter 267 Section Four Useful Words & Expressions 269 Section Five Useful Sentences 271 Section Six Exercise 275 Chapter Sixteen International Business Contracts 278 Section One Basic Concept of Contracts 278 Section Two Main Features of International Business Contracts 279 Section Three Categories of International Business Contracts 280 Section Four Language Features in the Contracts 281 Section Five Sample Contracts 283 Section Six Useful Words & Expressions 285 Section Seven Useful Sentences 287 Section Eight Exercises 292 Chapter Seventeen Telex, Fax and E-mail 298 Section One Telex 298 Section Two Business Fax 300 Section Three E-mail 303 Section Four Useful Words & Expressions 304 Section Five Useful Sentences 306 Section Six Exercise 308 Chapter Eighteen Other Letter Writing 311 Section One Invitation 311 Section Two Introduction 315 Section Three Letters of Appointment 316 Section Four Letters of Thanks 316 Section Five Letters of Congratulations 317 Section Six Letters of Reservation 318 Section Seven Notice and Announcement 319 Section Eight Ineroffice Menos 319 Section Nine Business Reports 320 Section Ten Agenda and Resolutions 322 Seciton Eleven Letter of Note 323 Seciton Twelve Exercises 323 Appendix 1 国家和地区分类术语 325 Appendix 2 重要传统节庆 328 参考文献 330
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