Unit 1 Fundamentals of Writing Business Letters 1.1 General Guidelines 1.2 Structure of a Business Letter 1.3 The Formats of a Business Letter 1.4 Addressing Envelopes 1.5 Exercises
Unit 2 Establishing Business Relations 2.1 Background Introduction 2.2 Structure of a Start Letter 2.3 Specimen Letters 2.4 Useful Expressions 2.5 Exercises
Unit 3 Enquires 3.1 Background Introduction 3.2 Structure of a Letter 3.3 Specimen Letters 3.4 Useful Expressions 3.5 Exercises
Unit 4 Offers 4.1 Background Introduction 4.2 Structure of a Letter 4.3 Specimen Letters 4.4 Useful Expressions 4.5 Exercises
Unit 5 Counter-Offers 5.1 Background Introduction 5.2 Structure of a Letter 5.3 Specimen Letters 5.4 Useful Expressions 5.5 Exercises
Unit 6 Conclusion of Business 6.1 Background Introduction 6.2 Structure of a Letter 6.3 Specimen Letters 6.4 Useful Expressions 6.5 Exercises
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