Module One Background Knowledge of Logistics—Logistics Culture Chapter One A General Introduction to Logistics 2 1.1 Definition of Logistics 3 1.2 Analysis of Logistics Definition 3 1.3 Importance of Logistics 4 1.4 Main Activities of Logistics System 5 Chapter Two Famous Logistics Companies 9 2.1 DHL 9 2.2 FedEx 11 2.3 UPS 12 2.4 Maersk 14 2.5 COSCO 15 2.6 China Post (EMS) 16 Chapter Three Business Etiquette of Logistics 20 3.1 Personal Appearance 20 3.2 Common Ceremonial Reception 25 3.3 Etiquette in Different Parts of the World 27 Module Two Professional English of Logisticsn Chapter Four Warehousing 34 4.1 Role of Warehousing 34 4.2 Main Components of Warehousing 35 4.3 Types of Warehouses 35 4.4 Warehousing Activities 37 Chapter Five Purchasing 43 5.1 Definition of Purchasing 43 5.2 Role of Purchasing 44 5.3 Need of Purchasing 44 5.4 Decision of Purchasing 44 5.5 Purchasing Process 44 Chapter Six Distribution 52 6.1 Concept of Distribution 52 6.2 Significance and Effect of Distribution 53 6.3 Factors of Distribution 53 6.4 Operation Targets of Distribution 55 6.5 General Operation of Distribution 56 Chapter Seven Transportation 64 7.1 Definition of Transportation 64 7.2 Purpose of Transportation 65 7.3 Importance of Transportation 66 7.4 Transportation Modes 66 Chapter Eight Packaging 74 8.1 Functions of Packaging 75 8.2 Types of Packaging 76 Chapter Nine International Freight Forwarding 82 9.1 An Introduction to FIATA 83 9.2 Steps of Performing International Freight Forwarders 83 9.3 Differences for Work as a Forwarder Between the Consignor and Consignee 84 9.4 Trade Terms of International Freight Forwarders 85 Chapter Ten Logistics Information Management 91 10.1 General Introduction to Information Logistics 91 10.2 Information Technologies and Tools 93 10.3 Role of Information Management 94 10.4 Logistics Management Information System 95 Chapter Eleven Supply Chain Management 106 11.1 Definition and Types of Supply Chains 106 11.2 SCM and Logistics 107 11.3 Supply Chain Management: Analysis,Design, and Integration 108 Chapter Twelve Third Party Logistics (3PL) 116 12.1 An Overview of Third Party Logistics (3PL) 116 12.2 3PL Providers 118 12.3 Reasons for Growth of 3PL 120 Chapter Thirteen Reverse Logistics 126 13.1 Definition and Activities 126 13.2 Reverse vs. Forward Logistics 127 13.3 Challenges of Reverse Logistics 128 13.4 Leveraging the Power of Reverse Logistics 129 Chapter Fourteen The Internet of Things 136 14.1 Definition of the Internet of Things 136 14.2 Historical Evolution of the Internet of Things 137 14.3 Importance of the Internet of Things 137 14.4 Global View 138 Chapter Fifteen Application of Big Data in Logistics Industry 145 15.1 Concept of Logistics Big Data 146 15.2 Impact of Big Data on Logistics Enterprises 146 15.3 Application of Big Data in Logistics Industry 147 Module Three The Practice of Logistics English—Logistics Document Chapter Sixteen Business Letters 158 16.1 Introduction to Business Letters 158 16.2 Principals of Business Letter-Writing 159 16.3 Parts of a Business Letter 160 16.4 Business Letter Format 162 Chapter Seventeen Contract 166 Chapter Eighteen Bill of Lading 173 Chapter Nineteen Letter of Credit 178 附录 物流术语 184 References 192
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