目录 Unit 1 建立业务关系Establish Business Relations 1.1 背景知识点导入 Background Knowledge 1.1.1 建交函写作技巧 Business Writing Skills 1.1.2 如何回复商务信函 How to Reply Business Letter 1.2 商务函电 Business Letter 1.3 基本用语 Basic Expressions 1.4 情景对话 Dialogue 1.4.1 在广交会上 At the Canton Fair 1.4.2 建立业务关系 Enter into Business Relations 1.4.3 商务沟通 Business Communication 1.5 外贸常用单词和词组 Words and Expressions Unit 2 电话沟通和即时通讯Telephone Calls & IM 2.1 背景知识点导入Background Knowledge 2.1.1 电话沟通技巧Telephone Communication 2.1.2 即时通讯Skype Instant Messenger Skype 2.2 商务函电Business Letter 2.2.1 预约电话 Make an Appointment 2.2.2 电话会议 Telephone Conference 2.3 基本用语Basic Expressions 2.4 情景对话Dialogue 2.4.1 Skype 视频电话Make A Video Call on Skype 2.4.2 电话占线The Line is Busy 2.4.3 语音信箱电话留言 Leave a Voicemail Message 2.4.4 我会给你回电话 I Will Call You Back 2.4.5 电话预约 Make an Appointment 2.4.6 改变预约 Change an Appointment 2.5 单词和词组Words and Expressions Unit 3 参观拜访活动Visit Activities 3.1 背景知识点导入Background Knowledge 3.2 商务函电Business Letter 3.2.1 预约和确认来访 About Visit 3.2.2 商务签证邀请函 Visa Invitation Letter 3.3 基本用语Basic Expressions 3.3.1 接待客户 Receive Customer 3.3.2 参观工厂 Visit a Factory 3.4 情景对话 Dialogue 3.4.1 机场接客户Receive Customer at the Airport 3.4.2 周到安排 Thoughtful Arrangements 3.4.3 确定拜访时间Set Visit Time 3.4.4 欢迎参观工厂Welcome to Our Factory 3.4.5 参观生产线Visit the Production Line 3.4.6 参观产品展示室Visit a Showroom 3.4.7 带客观光Sightseeing 3.5 单词和词组Words and Expressions Unit 4 关于产品About Products 4.1 背景知识点导入 Background Knowledge 4.1.1 品质 Quality of Goods 4.1.2 数量 Quantity of Goods 4.2 商务函电 Business Letter 4.2.1 对等样品 Counter Sample 4.2.2 推荐新产品 Recommend New Products 4.3 基本用语 Basic Expressions 4.4 情景对话 Dialogue 4.4.1 介绍产品 Introduce Products 4.4.2 贴牌订单 OEM Order 4.4.3 达成交易 Make a Deal 4.5 单词和词组 Words and Expressions Unit 5 价格About Price …… Unit 6 佣金和折扣Commission and Discount Unit 7 付款方式Terms of Payment Unit 8 外贸合同Contract Unit 9 包装Packing Unit 10 商品检验Inspection Unit 11 装运和交货Shipment & Delivery Unit 12 保险Insurance Unit 13 索赔Claim Unit 14 交易磋商Business Negotiation Unit 15 代理Business Agency
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