饭店情景英语
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四川成都
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作者罗德 主编
出版社中国财富出版社
ISBN9787504731364
出版时间2009-07
装帧平装
开本16开
纸张胶版纸
定价16元
货号20635214
上书时间2024-07-29
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【内容简介】:
随着我国改革开放的进一步深入，以及国家“大经贸战略”的进一步实施与世界各国的经济贸易和其他外事往来日益频繁，从而进一步推动了我国饭店服务行业及接待外国友人的业务不断发展，就要求各类饭店企业拥有一批掌握饭店服务英语的应用型人才。
本书读者主要是在校的饭店服务管理专业的高职高专的学生或饭店从业人员。我们在编写过程中，紧扣目前高等职业教育的特点和规律，依据饭店涉外服务人员培养的方针和目标，突出实用性和可操作性。本书的编写注重“双学型”特点的体现：既有助于教师对学生进行课堂实训教学，又有助于学生取得相关职业技能证书。在内容上力求做到通俗易读、深浅有度、图文并茂，以情景教学方法贯穿教材的始终。
全书共有五章，每章有三四个单元，主要包括前台、客房、商务中心、餐厅、购物中心、康乐中心、酒吧等饭店服务接待常用英语，每单元包括热身、对话、注释、单词和短语、补充材料、练习和小知识。
【目录】:
Chapter Ⅰ Front Office
Unit One Room Reservations
Ⅰ.Lead in
Ⅱ.Situational Dialogues
Ⅲ.New Words and Expressions
Ⅳ.Notes
Ⅴ.Additional Items and Useful Expressions
Ⅵ.Exercises
Ⅶ.To Learn More
Unit Two Check in
Ⅰ.lead in
Ⅱ.Situational Dialogues
Ⅲ.New Words and Expressions
Ⅳ.Notes
Ⅴ.Additional Items and Useful Expressions
Ⅵ.Exercises
Ⅶ.To Learn More
Unit Three Check out
Ⅰ.Lead in
Ⅱ.Situational Dialogues
Ⅲ.New Words and Expressions
Ⅳ.Notes
Ⅴ.Additional Items and Useful Expressions
Ⅵ.Exercises
Ⅶ.To Learn More
Unit Four Doorman Service
Ⅰ.Lead in
Ⅱ.Situational Dialogues
Ⅲ.New Words and Expressions
Ⅳ.Notes
Ⅴ.Additional Items and Useful Expressions
Ⅵ.Exercises
Ⅶ.To Learn More
Chapter Ⅱ Housekeeping Service
Unit One Showing a Guest to His Room
Ⅰ.Lead in
Ⅱ.Situational Dialogues
Ⅲ.New Words and Expressions
Ⅳ.Notes
Ⅴ.Additional Items and Useful Expressions
Ⅵ.Exercises
Ⅵ.To Learn More
Unit Two Room Service
Ⅰ.Lead in
Ⅱ.Situational Dialogues
Ⅲ.New Words and Expressions
Ⅳ.Notes
Ⅴ.Additional Items and Useful Expressions
Ⅵ.Exercises
Ⅶ.To Learn More
Unit Three Settling Guests' Complaints
Ⅰ.Lead in
Ⅱ.Situational Dialogues
Ⅲ.New Words and Expressions
Ⅳ.Notes
Ⅴ.Additional Items and Useful Expressions
Ⅵ.Exercises
Ⅶ.To Learn More
Chapter Ⅲ Business Center
Unit One Printing & Copying Service and Using Internet
Ⅰ.Lead in
Ⅱ.Situational Dialogues
Ⅲ.New Words and Expressions
Ⅳ.Notes
Ⅴ.Additional Items and Useful Expressions
Ⅵ.Exercises
Ⅶ.To Learn More
Unit Two Sending & Receiving Faxes and Foreign Currency Exchange
Ⅰ.Lead in
……
Chapter Ⅳ Food and Beverage
Chapter Ⅴ Shopping & Recreation Center
Bibliography
Appendix Useful Expressions in Hotel
Appendix Vocabulary
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