Unit 1 Introduction 1.0 Overview 1.1 What Is Marketing All About? 1.1.1 The Concept of Exchange Exercises 1.2 Definitions of InternationalMarketing 1.2.1 The Origins of Marketing Exercises 1.3 The Importance of Marketing 1.4 Why Should You StudyMarketing? Exercises Unit 2 Consumers and Markets 2.0 Overview 2.1 The Decision-Making Process 2.1.1 Problem 2.1.2 Search 2.1.3 Evaluation 2.1.4 Decision 2.1.5 Post-Purchase EvaluationProcess 2.2 Purchasing Situations 2.2.1 Routine PS 2.2.2 Limited PS 2.2.3 Extended PS 2.2.4 The Importance ofPurchasing Situations Exercises 2.3 Environmental Influence 2.3.1 Sociocultural Influence 2.3.2 Technological Influence 2.3.3 Economic andCompetitive Influence 2.3.4 Political and LegalInfluence 2.4 Psychological Influences--TheIndividual 2.4.1 Personality Influence 2.4.2 Perception Influence 2.4.3 Learning 2.4.4 Motivation 2.4.5 Attitudes 2.5 Sociocultural Influences-TheGroup 2.5.1 Social Class Influence …… Unit 3 New Product Development Strategies Unit 4 International Product Planning and Development Unit 5 Distribution Planning and Channels Unit 6 Business-to-Business Markets Unit 7 Service, Nonprofit Marketing and Society Unit 8 Advertising and Public Relations Unit 9 Personal Selling and Sales Management Unit 10 Internet Communications and New Media Unit 11 Direct Marketing, Exhibitions and Trade Fairs Unit 12 Marketing and Society Unit 13 Marketing of Services Appendix Glossary
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