机场空乘英语口语快速突破
全新正版现货
￥ 27.9 7.0折 ￥ 39.8 全新
仅1件
四川成都
认证卖家担保交易快速发货售后保障
作者卫琳娜 编著
出版社水利水电出版社
ISBN9787517084228
出版时间2020-03
装帧平装
开本16开
纸张胶版纸
定价39.8元
货号28530087
上书时间2024-07-24
商品详情
- 品相描述：全新
- 正版全新
- 商品描述
-
【编辑推荐】:
全情景单词速查
全景高频句速查
情景话题多方覆盖
贴心迷你小贴士
赠专业外教录音音频
【内容简介】:
本书包含了机场空乘行业中常用的英语口语话题，包括售票服务、机场服务、航班动态、登机服务、客舱服务等内容。每个单元都从全景词汇展开，后续全景高频句、实景会话和小贴士。相信无论您是从事机场空乘工作的专业人士，还是出门在外的商旅人士，都能从中快速寻找到您需要的内容。
本书附专业外教录音，读者可扫描封面前勒口二维码或登录www.wsbookshow.com免费下载。
【目录】:
序
Chapter 01 售票服务............................... 001
Unit 1 机票查询 ······················· 002
Unit 2 机票预订 ······················· 008
Unit 3 机票退订 ······················· 013
Unit 4 机票签转 ······················· 019
Unit 5 机票确认 ······················· 024
Unit 6 候补机票 ······················· 029
Chapter 02 机场服务............................... 034
Unit 1 机场广播 ························ 035
Unit 2 航班问询 ························ 041
Unit 3 其他问询 ························ 046
Unit 4 机场指路 ························ 052
Unit 5 机场交通 ························ 058
Unit 6 失物招领 ························ 063
Unit 7 机场投诉 ························ 068
Chapter 03 航班动态............................... 074
Unit 1 设施故障延误 ·················· 075
Unit 2 天气原因延误 ·················· 080
Unit 3 其他原因延误 ·················· 085
Unit 4 旅客情绪安抚 ·················· 090
Unit 5 延误赔偿事宜 ·················· 095
Unit 6 旅客食宿安排 ·················· 100
Unit 7 中转航班安排 ·················· 105
Chapter 04 登机服务............................... 110
Unit 1 换登机牌 ························ 111
Unit 2 行李托运 ························ 116
Unit 3 安全检查 ························ 122
Unit 4 登机服务 ························ 127
Unit 5 海关申报 ························ 132
Chapter 05 客舱服务............................... 137
Unit 1 座位指引 ························ 138
Unit 2 调换座位 ························ 144
Unit 3 用餐服务 ························ 149
Unit 4 饮料服务 ························ 154
Unit 5 安全确认 ························ 159
Unit 6 逃生演示 ························ 164
Unit 7 细节服务 ························ 170
Unit 8 航程介绍 ························ 175
Unit 9 娱乐设施介绍 ·················· 180
Unit 10 其他服务 ······················· 185
Chapter 06 航程服务............................... 190
Unit 1 旅客晕机 ························ 191
Unit 2 旅客生病 ························ 196
Unit 3 旅客冲突 ························ 201
Unit 4 特殊旅客 ························ 206
Unit 5 飞机颠簸 ························ 211
Unit 6 中途停留 ························ 216
Unit 7 娱乐设施故障 ·················· 222
Unit 8 入境表填写 ····················· 227
Chapter 07 休闲服务............................... 232
Unit 1 机场餐饮 ························ 233
Unit 2 机场购物 ························ 239
Unit 3
相关推荐
— 没有更多了 —
以下为对购买帮助不大的评价