Unit One Business Letter-Writing and Its Layout Part One: Teaching Aims and Requirements Part Two: Study of Business Letter-Writing Part Three: Notes Part Four: Exercises
Unit Two Faxes and E-mails Part One: Teaching Aims and Requirements Part Two: Study of Fax Part Three: Study of E-mai Part Four: Notes Part Five: Exercises
Unit Three EstablishingBus.nessRelations Part One: Teaching Aims and Requirements Part Two: Study of Background Knowledge Part Three: Study of Sample Letters Part Four: Associative Thinking Part Five: Exercises
Unit Four Enquiries and Replies Part One: Teaching Aims and Requirements Part Two: Study of Background Knowledge Part Three: Study of Sample Letters Part Four: Associative Thinking Part Five: Exercises
Unit Five Offers and Counteroffers Part One: Teaching Aims and Requirements Part Two: Study of Background Knowledge Part Three: Study of Sample Letters Part Four: Associative Thinking Part Five: Exercises
Unit Six Letters ofOrdering Part One: Teaching Aims and Requirements Part Two: Study of Background Knowledge Part Three: Study of Sample Letters Part Four: Associative Thinking Part Five: Exercises
Unit Seven Terms ofPayment Part One: Teaching Aims and Requirements Part Two: Study of Background Knowledge' Part Three: Study of Sample Letters Part Four: Associative Thinking Part Five: Exercises Unit Eight Shipment
Part One: Teaching Aims and Requirements Part Two: Study of Background Knowledge Part Three: Study of Sample Letters Part Four: Associative Thinking Part Five: Exercises
Unit Nine Insurance Part One: Teaching Aims and Requirements Part Two: Study of Background Knowledge Part Three: Study of Sample Letters Part Four: Associative Thinking Part Five: Exercises
Unit Ten Complaints andAdjustments Part One: Teaching Aims and Requirements Part Two: Study of Background Knowledge Part Three: Study of Sample Letters Part Four: Associative Thinking Part Five: Exercises
Unit Eleven Common Business Documentation Part One: Teaching Aims and Requirements Part Two: Study of Background Knowledge Part Three: Study of Commercial Invoice Part Four: Associative Thinking Part Five: Exercises
Unit Twelve Contract Part One: Teaching Aims and Requirements Part Two: Study of Background Knowledge Part Three: Study of Sample Contract Part Four: Associative Thinking Part Five: Exercises Bibliography
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