acknowledgements transcription conventions 1 canbec: corpus and context 1.1 data collection 1.2 corpus constituency 1.3 contextual information 1.4 transcription and anonymization 1.5 corpus size and generalizability 1.6 outline of the book references 2 background: theory and methodology 2.1 theory 2.2 methodology 2.3 summary references 3 the business-meeting genre: stages and practices 3.1 applying bhatias multi-perspective model of discourse to business meetings 3.2 the meeting matrix 3.3 applying the meeting matrix 3.4 summary references 4 significant meeting words: keywords and concordances 4.1 institutional language and everyday english 4.2 leco-grammatical theoretical considerations 4.3 word frequencies 4.4 keywords 4.5 summary references 5 discourse marking and interaction: clusters and practices 5.1 defining clusters 5.2 clusters in business research 5.3 cluster lists 5.4 categorization of clusters 5.5 clusters in context 5.6 summary references 6 interpersonal language 6.1 the transactional/relational linguistic distinction 6.2 pronouns 6.3 backchannels 6.4 vague language 6.5 hedges 6.6 deontic modality 6.7 summary references 7 interpersonal creativity: problem, issue, if, and metaphors and idioms 7.1 problem and issue 7.2 if 7.3 metaphors and idioms 7.4 summary references 8 turn-taking: power and constraint 8.1 turn-taking in internal meetings 8.2 turn-taking in external meetings 8.3 summary references 9 teaching and learning implications 9.1 who is the learner? 9.2 teaching materials: what do they teach? 9.3 how can a corpus such as canbec be exploited? 9.4 summary references appendix index
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