chapter 1 business start-up企业创建 chapter 2 forms of business ownership企业产权 chapter 3 marketing市场营销 chapter 4 corporate culture企业 chapter 5 electronic merce电子 chapter 6 globalization全球化 chapter 7 business strategy企业战略 chapter 8 structure and style of business letters商业信函的结构与格式 chapter 9 business documents文件 chapter 10 strategies & tactics of business negotiation谈判的策略和技巧 chapter 11 etiquette in business negotiation谈判的礼节 key to exercises参 bibliography参文献
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