管理学基础(第2版高职高专财经商贸类专业系列教材)9787111668695
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广东广州
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作者编者:袁雪峰//黄继胜|责编:董宇佳
出版社机械工业
ISBN9787111668695
出版时间2021-01
装帧平装
开本其他
定价38元
货号31065624
上书时间2024-07-31
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目录
前 言第1章 绪论 .................................................................................................................................................1
1.1 管理的定义与职能 ................................................................................................................................1
1.2 管理者 ...................................................................................................................................................3
1.3 管理学概述 ............................................................................................................................................6
自我测试 ........................................................................................................................................................8
第 2章管理思想的发展 .........................................................................................................................11
2.1 管理理论形成之前的管理思想与管理实践 ........................................................................................11
2.2 古典管理理论 ......................................................................................................................................13
2.3 人际关系学说与行为科学理论 ...........................................................................................................18
2.4 现代管理理论 ......................................................................................................................................22
自我测试 ......................................................................................................................................................27
第3章 决策 ...............................................................................................................................................29
3.1 决策概述..............................................................................................................................................29
3.2 决策的程序 ..........................................................................................................................................31
3.3 决策的方法 ..........................................................................................................................................32
自我测试 ......................................................................................................................................................40
第4章 计划 ...............................................................................................................................................42
4.1 计划概述..............................................................................................................................................42
4.2 计划的类型 ..........................................................................................................................................43
4.3 计划工作的过程和方法 ......................................................................................................................45
4.4 目标管理..............................................................................................................................................49
自我测试 ......................................................................................................................................................52
第 5章 战略管理 ......................................................................................................................................54
5.1战略管理概述 ......................................................................................................................................54
5.2战略分析..............................................................................................................................................58
5.3战略的制定、实施与控制 ...................................................................................................................64
自我测试 ......................................................................................................................................................69
第6章 组织 ...............................................................................................................................................71
6.1 组织概述..............................................................................................................................................71
6.2 组织结构设计 ......................................................................................................................................72
6.3 组织文化..............................................................................................................................................77
6.4 组织变革..............................................................................................................................................79
自我测试 ......................................................................................................................................................81
IV
目录
第 7章人力资源管理 .............................................................................................................................85
7.1人力资源管理概述 ..............................................................................................................................85
7.2工作分析..............................................................................................................................................89
7.3员工的招聘、培训与开发 ...................................................................................................................92
7.4绩效管理与薪酬管理 ..........................................................................................................................96
自我测试....................................................................................................................................................102
第8章 领导 .............................................................................................................................................104
8.1 领导概述............................................................................................................................................104
8.2 领导者与领导集体 ............................................................................................................................107
8.3 领导理论与艺术 ................................................................................................................................112
自我测试....................................................................................................................................................117
第9章 沟通 .............................................................................................................................................119
9.1沟通概述............................................................................................................................................119
9.2沟通中的障碍 ....................................................................................................................................121
9.3沟通的技巧 ........................................................................................................................................122
9.4组织沟通网络 ....................................................................................................................................126
自我测试....................................................................................................................................................127
第10章 激励 ...........................................................................................................................................128
10.1 激励概述 ..........................................................................................................................................128
10.2 激励理论 ..........................................................................................................................................130
10.3 激励原则与方法 ..............................................................................................................................136
自我测试....................................................................................................................................................138
第11章 控制 ...........................................................................................................................................141
11.1 控制概述 ..........................................................................................................................................141
11.2 控制的类型及原则 ..........................................................................................................................145
11.3 控制的过程及条件 ..........................................................................................................................149
11.4 预算控制与非预算控制 ..................................................................................................................155
11.5 组织绩效的综合控制 ......................................................................................................................159
自我测试....................................................................................................................................................164
第 12章信息管理和知识管理 ............................................................................................................166
12.1 信息与信息管理 ..............................................................................................................................166
12.2 信息系统 ...................................................................
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