The fast pace of today's business world involves constantnew challenges - meeting new people, international travel,conferences and entertaining, and the need to represent yourcompany in a variety of situations. If you don't know what to do,you can quickly feel nervous and stressed, perform inappropriatelyand jeopardise your opportunities of business success. BusinessEtiquette for the 21st Century shows you what to do - and what notto do. Discover how to: Maximise your image and make the bestimpression at all times; Learn the correct codes of behaviour foryour workplace; improve your communication skills in person, byphone, email and letter; Boost your social skills so that you willbe able to build contacts and get the best from any social orbusiness occasion; Communicate effectively with your peers andmanagers and improve your career prospects; Run and participate inmeetings effectively; Understand and respect the differences inculture and etiquette around the world
【作者简介】
Lynne Brennan runs a successful company in Surrey providingtraining seminars in business etiquette. Her clients includeMacdonalds. David Block is a business scriptwriter and copywriter,based in London. They have written one previous book.
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