目录 Preface Chapter 1 The Person and the Organization 1 Chapter 2 Understanding People and Their Behavior 21 Chapter 3 Ethics and Values 41 Chapter 4 Communication 55 Chapter 5 Power and Influence in Organizations 75 Chapter 6 Relationships and Social Networks 91 Chapter 7 Decision Making 109 Chapter 8 Conflict Management and Negotiation 131 Chapter 9 Leading and Managing Teams 153 Chapter 10 Leadership 175 Chapter 11 Organizational Change 199 Chapter 12 Fairness and Justice 219 Chapter 13 Diversity and Culture 235 Chapter 14 The Virtual Workplace 255 Glossary Photo Credits 280 Name/Author Index 281 A01_THOM8114_01_SE_FM.QXD 8/23/07 2:44 AM Page
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