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库存3件
作者李春梅
出版社西南交通大学出版社
ISBN9787564367633
出版时间2019-05
装帧平装
开本16开
定价38元
货号27891895
上书时间2024-10-14
前 言
伴随着社会的进步和发展,礼仪规范对现代人的影响越来越大,不少行业,特别是服务行业,已将礼仪培训作为本行业上岗培训的重要内容。随着我国医疗卫生改革的不断深入,为改善近几年来越来越紧张的护患关系,适应现代医学模式的不断变革,对医疗护理质量提出了更高的要求。这对工作在临床一线与患者接触多、时间长,也是医院人数多的护理人员的要求也就越来越高。很多时候,护士的一个眼神、一个动作、一句话都会使病人对医院的技术水平和服务质量产生无限联想,进而影响病人身心康复和护患关系。护士不仅要具有高尚的思想品德、扎实的理论知识、精湛的业务技术,还要具备良好的职业形象、沟通能力及礼仪修养。因此,在迎接这些新的挑战时,护士必须从自我做起,不断加强自身的素质修养、知识修养,以及恰当运用护理工作中的各种礼仪规范。护士只有用正确的礼仪标准规范自身行为,才能提高整体素质,树立良好的护士职业形象,满足不同层次、不同文化背景患者的护理服务需求,从而更好地完成白衣天使的使命。
《护理礼仪》较为全面系统地介绍了护理工作者应当掌握的礼仪常识,包括绪论、护士日常社交礼仪、护士仪容礼仪、护士服饰礼仪、护士仪态礼仪、护士沟通礼仪、护士工作礼仪及护士求职礼仪等八个部分。主要对护理职业人员的仪容、举止、服饰、言谈等方面的礼仪要求做了全面、详细的介绍,并辅以具体的行为模拟训练,注重职业礼仪的实用性和可操作性。在校护理学专业学生通过学习与相关培训,可潜移默化地形成良好的护理职业形象。
本教材的编者均为来自护理教学一线的护理教育工作者,她们结合护理工作的实际需要,借鉴吸收国内外有关同行专家、学者的研究成果和学术观点,使本教材兼具理论性与实践性。全书内容简洁,图文并茂,通俗易懂,实用性强,并附有礼仪视频演示,用手机扫二维码便可对照练习。本书可作为各护理院校及医院护理人员礼仪培训教材使用。
本书选用的部分视频来源于网络和其他教材,为编者十多年来教学的积累,短时间无从查明其准确来源,在此对原著者表示歉意和感谢。由于编者水平有限,教学任务繁重,时间紧,内容难免有疏漏、不妥之处,恳请使用本教材的广大师生和同行予以指正,以期交流与再版完善。
目
录
章
绪 论············································································· 1
节 礼仪概述························································································ 2
第二节 护理礼仪概述··············································································· 13
第三节 如何学习护理礼仪········································································· 17
第二章 护士日常社交礼仪···························································· 24
节 日常社交礼仪概述········································································· 24
第二节 交际礼仪······················································································ 28
第三节 公共场所礼仪··············································································· 46
第四节 涉外礼仪······················································································ 55
第三章 护士仪容礼仪·································································· 63
节 概 述························································································· 63
第二节 仪容修饰礼仪··············································································· 66
第三节 表情仪容礼仪··············································································· 77
第四章 护士服饰礼仪····························
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